Professional Groomer

Pet Pros; Long Beach (CA); On-site; USD 2,755,000 - 4,271,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Pet Pros in Long Beach is seeking a skilled Dog Groomer. This full-time role focuses on delivering high-quality grooming while ensuring pet safety and comfort. The ideal candidate has experience, attention to detail, and a passion for pet care and customer service.

The position offers pay between $20.00 and $31.00 per hour with a commission of 35-45% based on experience, and opportunities to grow within a busy salon.

Qualifications

• Minimum of 1 year of professional grooming experience.
• Associate's degree preferred.

Responsibilities

• Perform full-service grooming, including bathing, brushing, clipping, trimming, and breed-specific styling.
• Communicate grooming plans, pricing, and service expectations with pet parents.
• Maintain detailed grooming notes and customer preferences for future visits.
• Notify pet owners when services are completed and provide timely follow-up communication.
• Deliver exceptional customer service during interactions.

Skills

Grooming techniques

Customer service

Teamwork

Time management

Judgment

Clippers and tools

AKC breed standards

Education

Associate's degree preferred

Tools

Grooming tools

Job description

Description

Pay: $20.00 - $31.00 per hour

Commission: 35-45% depending on experience

Job Title: Professional Groomer
Job Type: Full-Time
Location: Healthy Spot, Long Beach

Job Summary

We are seeking a skilled Dog Groomer. This role is responsible for delivering exceptional grooming results while ensuring the safety, comfort, and well-being of every pet. The ideal candidate is experienced, detail-oriented, and passionate about both pet care and customer service.

Key Responsibilities

Grooming Services

• Perform full-service grooming, including bathing, brushing, clipping, trimming, and breed-specific styling
• Conduct thorough assessments of each dog's coat, skin, ears, nails, teeth, and overall condition
• Recommend appropriate grooming services, add-ons, and products based on pet needs
• Clearly communicate grooming plans, pricing, and service expectations with pet parents
• Maintain detailed grooming notes and customer preferences for future visits
• Notify pet owners when services are completed and provide timely follow-up communication.

Customer Service & Performance

• Deliver exceptional customer service during all interactions
• Communicate professionally and effectively with customers and team members
• Meet or exceed key performance indicators (KPIs) and service goals
• Adapt to changing priorities, including assisting walk-in customers

Pet Safety & Care

• Ensure accuracy of release forms, kennel cards, and customer instructions
• Monitor pets for stress, health concerns, or behavioral changes and report appropriately
• Provide regular checks on kenneled dogs, ensuring access to water and scheduled walks
• Maintain a safe, clean, and hazard-free salon environment

Operations & Team Support

• Complete daily and weekly cleaning and sanitation tasks
• Respond appropriately to any pet or staff incidents, ensuring proper care and reporting
• Support additional salon duties as assigned by leadership

Qualifications

• Minimum of 1 year of professional grooming experience required
• Previous bathing experience required (or completion of internal apprenticeship program)
• Associate's degree preferred

Skills and Abilities

• Proficiency in a variety of grooming techniques, including clipping, trimming, brushing, and hand-stripping
• Knowledge of grooming tools and equipment, including clippers, shears, combs, and specialty tools
• Familiarity with dog breeds and American Kennel Club (AKC) grooming standards
• Strong customer service and communication skills
• Ability to work both independently and as part of a team
• Strong attention to detail and time management skills
• Ability to exercise sound judgment and maintain professionalism in all situations

Work Environment

• Fast-paced grooming salon environment
• Regular exposure to dogs of all breeds, sizes, and temperaments
• Requires standing, bending, and handling animals throughout the workday

This position is ideal for a groomer who is passionate about delivering high-quality care, building relationships with pet parents, and contributing to a positive and professional salon environment

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Pet grooming: 1 year (Required)

Work Location:

• In person

Requirements

Qualifications

• Minimum of 1 year of professional grooming experience required
• Previous bathing experience required (or completion of internal apprenticeship program)
• Associate's degree preferred

Skills and Abilities

• Proficiency in a variety of grooming techniques, including clipping, trimming, brushing, and hand-stripping
• Knowledge of grooming tools and equipment, including clippers, shears, combs, and specialty tools
• Familiarity with dog breeds and American Kennel Club (AKC) grooming standards
• Strong customer service and communication skills
• Ability to work both independently and as part of a team
• Strong attention to detail and time management skills
• Ability to exercise sound judgment and maintain professionalism in all situations