Professional Development Program Manager

American Physiological Society; Rockville (MD); Hybrid; USD 80,000 - 120,000; Full time

Benefits offered by this job

403(b) retirement plan

Paid holidays

Medical, dental, and vision coverage

Job summary

American Physiological Society seeks a Professional Development Program Manager to lead the design, execution and continuous improvement of its professional development offerings. You will manage in-person, virtual and on-demand programs, coordinate faculty, volunteers and staff, and ensure timely delivery within budget and quality standards.

Responsibilities include LMS administration, learner communications, and collaboration with the Professional Development Director to develop new formats

Qualifications

• Bachelor's degree or equivalent; 4–6 years in professional development/education.
• Experience managing educational programs, courses or webinars with speakers/volunteers.
• Knowledge of adult learning and instructional design principles.

Responsibilities

• Lead planning, execution and evaluation of professional development programs.
• Administer APS LMS, enrollments, communications and tracking.
• Coordinate with volunteers, subject matter experts and staff across programs.

Skills

Project management

Written & verbal communication

Stakeholder management

Learning platforms

Data analysis

Customer service

Cross-functional collaboration

Education

Bachelor's degree or equivalent

4–6 years PD/education experience

Tools

LMS

Web conferencing

Job description

The Professional Development Program Manager supports the development, implementation and continuous improvement of APS professional development programs. The Manager is responsible for day-to-day project management of in-person, virtual and on-demand programs, coordinating faculty, subject matter experts, volunteers and staff; supporting course and curriculum development; administering learning technologies; tracking program performance; and ensuring programs are delivered on time, within budget and to a consistent standard. The position serves as a key point of contact for learners, volunteers and other stakeholders involved in professional development activities.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Manage Professional Development Programs and Projects

• Manage professional development programs from planning through implementation, evaluation and follow-up, using clear project plans, timelines and deliverables.
• Manage grant-funded programs, ensuring program activities, documentation and reporting meet grant requirements and deadlines.
• Maintain accurate program records, calendars and budgets and analyze data for program reports.
• Maintain quality control of course assets, video content, interactive elements, and user experience to ensure alignment with instructional design best practices.
• Collaborate with the Professional Development Director on generating and implementing new program format ideas.
• Collaborate across APS teams on program positioning, promotion and implementation.

2. Administer Learning Platforms and Learner Experience

• Administer programs within APS's learning management system (LMS), including course setup, enrollment, content updates, learner communications, completion tracking and troubleshooting.
• Serve as a responsive point of contact for learners, subject matter experts and volunteers, resolving routine questions and escalating issues as appropriate.
• Host and support virtual learning programs, including speaker preparation, technical coordination, participant materials and follow-up.

3. Manage Volunteer and Stakeholder Engagement

• Build productive working relationships with APS volunteers, subject matter experts, partners and staff involved in professional development programs and activities.
• Serve as staff liaison for APS professional development-related committees, including meeting preparation, materials, scheduling, follow-up and action tracking.

Skills/Abilities

• Strong project management skills, including the ability to manage timelines, deliverables, budgets and competing priorities with attention to detail.
• Ability to coordinate educational programs, courses, webinars and learning experiences for diverse audiences.
• Strong written, verbal and interpersonal communication skills, with the ability to communicate effectively with learners, volunteers, subject matter experts and staff.
• Proficiency with learning management systems, virtual meeting platforms and standard office technology; ability to learn and administer new systems as needed.
• Ability to analyze program data, track participation and outcomes, and support reporting and continuous improvement efforts.
• Sound judgment, initiative and problem-solving skills, including the ability to resolve routine issues and elevate matters appropriately.
• Ability to build collaborative working relationships across departments and with external stakeholders, including volunteers, faculty, partners and vendors.
• Commitment to responsive customer service, professionalism and consistent delivery of high-quality professional development programs.

Education and Experience

• Bachelor's degree or equivalent combination of education and relevant experience.
• Four to six years of progressively responsible experience in professional development and/or education. Ideally, experience working with associations or not-for-profit entities, and with place-based and online programs.
• Experience managing educational programs, courses or webinars and working with speakers, volunteers or subject matter experts.
• Knowledge and experience applying adult learning and instructional design principles to programming, including stacking programs into learning pathways, certificates or other curricula preferred.
• Experience with learning management systems, virtual meeting platforms or other learning technologies preferred.
• Demonstrated experience managing multiple projects and deadlines from planning through implementation.
• Strong organizational, project management, problem-solving and attention-to-detail skills.
• Strong written, verbal and interpersonal communication skills and a demonstrated commitment to responsive customer service.
• Ability to work independently, manage competing priorities and collaborate effectively across teams.
• Experience working in a scientific, professional society or nonprofit environment preferred.
• Ability to travel for APS meetings and programs as needed.

Other Duties

• Support the development, review and maintenance of professional development materials, resources, templates and standard operating procedures.
• Assist with program-related communications, evaluation summaries, reports and presentations for internal and external audiences.
• Participate in cross-functional APS initiatives, meetings or special projects that support the Community Division and organizational priorities.
• Represent APS professionally when interacting with members, learners, volunteers, partners and other stakeholders.
• Other duties as assigned.

Supervisory Responsibility

This position does not have supervisory responsibilities.

This is a full-time, exempt position offering a competitive salary and comprehensive benefits package, including a 403(b) retirement plan; paid holidays; generous annual and sick leave; medical, dental, and vision coverage; flexible spending accounts; and life and short- and long-term disability insurance.

Where will you work?

We offer a flexible hybrid work model, with employees based out of our headquarters in Rockville, Maryland (Washington, DC metro area). Employees are required to work in the Rockville office every Wednesday as part of our standard hybrid schedule. Additional in-office days may be required based on role, team needs, division meetings, staff meetings, or other organizational events.

Because regular in-person attendance is an essential part of our hybrid work model, applicants should be located within a reasonable commuting distance of Rockville, Maryland. At this time, we are only considering candidates located in the Washington, DC metro area.

To learn more about APS, please visit: https://www.physiology.org

To learn more about APS Publications, please visit https://journals.physiology.org.

APS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

APS may use artificial intelligence (AI) and other technology tools to help screen applications and identify candidates whose qualifications most closely match the requirements of the position. AI-assisted screening is only one factor in the evaluation process, and all hiring decisions are made by APS personnel.