Professional Career Advisor (2903)

Crghouston; Texas City (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

BakerRipley is hiring a Professional Career Advisor to assist visitors across phone, in person, email, live chat, and social media. You will connect job seekers with job opportunities, workforce programs, workshops, and community resources to help them secure or advance employment.

The role requires strong listening, timely referrals, and a commitment to equitable service. We serve thousands of neighbors through Workforce Solutions and related programs in a fast-paced environment.

Qualifications

• Bachelor's degree or at least six months of experience; up to two years substituted per 15 credit hours.
• Experience in workforce programs and customer service is preferred.
• Strong interpersonal and communication skills required.

Responsibilities

• Assist visitors via phone, in person, email, live chat, and social media.
• Connect job seekers to appropriate job opportunities, programs, and resources.
• Provide guidance on local labor market trends and effective job search strategies.

Skills

Customer service

Communication skills

Multichannel support

Education

Bachelor's degree

Experience substitutability

Job description

Professional Career Advisor (2903)# Professional Career Advisor (2903)650 Texas City - Texas City, TX 77591## OverviewPosition TypeFull-TimeEducation LevelBachelors Deg. or Equivalent ExperienceTravel PercentageModerate Local Travel (up to 25%)CategoryAdministration & Support Services## DescriptionFounded in 1907 in Houston’s Second Ward (today’s East End), BakerRipley is the largest community development nonprofit in Texas, delivering holistic, community-based programs and services that bring resources, education, and connection to more than half a million people each year.BakerRipley works with Neighbors in approximately 60 services locations to help them discover the strengths and skills necessary to become productive and self-sufficient, so that they can fulfill their aspirations to earn, learn, belong, and be well.Through our work in socioeconomic mobility, health and wellness, and education, BakerRipley is addressing the inequities that prevent our Neighbors from navigating a pathway to achieve their dreams.Join our team at Workforce Solutions as a dynamic Career Advisor, where you’ll be at the forefront of empowering individuals to achieve meaningful employment and career growth! In this fast-paced, customer-focused role, you will engage with visitors across multiple channels—phone, in person, email, live chat, and social media—delivering exceptional service that is professional, respectful, and responsive. You’ll actively listen to each customer’s needs and connect them to the right mix of job opportunities, workforce programs, workshops, and community resources to help them secure, retain, or advance in employment. By providing expert guidance on local labor market trends, career exploration tools, and effective job search strategies, you’ll support at least 10 customers weekly while building strong pathways to success. Your ability to consistently deliver timely, friendly service and make impactful referrals will directly contribute to positive outcomes for job seekers and the community.## Qualifications**Education**Bachelor's Degree OR at least six months of experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor.**Work Experience**Experience - Each 6 months of experience substitutes for 15 semester hours of college coursework*BakerRipley is an equal opportunity employer/program. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any* *status protected by federal, state, or local laws. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws. Auxiliary aids and services are available upon request for persons with disabilities.*