Professional Career Advisor

BAKERRIPLEY; Texas City (TX); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

BakerRipley Workforce Solutions in Texas City is hiring a dynamic Career Advisor. In this fast-paced, customer-focused role you’ll help visitors explore job opportunities, access workshops, and connect to community resources to secure employment and career growth.

You’ll listen attentively, tailor guidance to each job seeker, and share local labor market insights across channels—phone, in person, email, live chat and social media—to support at least 10 customers weekly and build pathways to

Formación

• Bachelor's degree or six months of experience substituted for 15 hours of college credits up to two years.
• Strong communication and interpersonal skills required.
• Experience helping job seekers or in workforce development is a plus.

Responsabilidades

• Assist visitors with job opportunities, workshops, and community resources.
• Provide guidance on local labor market trends and effective job search strategies.
• Deliver timely, friendly service across phone, in person, email, live chat, and social media.

Conocimientos

Multichannel communication

Customer service

Active listening

Problem-solving

Educación

Bachelor's Degree

Herramientas

CRM software

Live chat tools

Descripción del empleo

Founded in 1907 in Houston’s Second Ward (today’s East End), BakerRipley is the largest community development nonprofit in Texas, delivering holistic, community-based programs and services that bring resources, education, and connection to more than half a million people each year.BakerRipley works with Neighbors in approximately 60 services locations to help them discover the strengths and skills necessary to become productive and self-sufficient, so that they can fulfill their aspirations to earn, learn, belong, and be well.Through our work in socioeconomic mobility, health and wellness, and education, BakerRipley is addressing the inequities that prevent our Neighbors from navigating a pathway to achieve their dreams.Join our team at Workforce Solutions as a dynamic Career Advisor, where you’ll be at the forefront of empowering individuals to achieve meaningful employment and career growth! In this fast-paced, customer-focused role, you will engage with visitors across multiple channels—phone, in person, email, live chat, and social media—delivering exceptional service that is professional, respectful, and responsive. You’ll actively listen to each customer’s needs and connect them to the right mix of job opportunities, workforce programs, workshops, and community resources to help them secure, retain, or advance in employment. By providing expert guidance on local labor market trends, career exploration tools, and effective job search strategies, you’ll support at least 10 customers weekly while building strong pathways to success. Your ability to consistently deliver timely, friendly service and make impactful referrals will directly contribute to positive outcomes for job seekers and the community.EducationBachelor's Degree OR at least six months of experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor.Work ExperienceExperience - Each 6 months of experience substitutes for 15 semester hours of college courseworkBakerRipley is an equal opportunity employer/program. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any status protected by federal, state, or local laws. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws. Auxiliary aids and services are available upon request for persons with disabilities.