Professional Career Advisor (2903)

BakerRipley; Texas City (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

BakerRipley, a leading nonprofit in Texas, seeks a dynamic Career Advisor for Workforce Solutions. You will engage visitors across multiple channels—phone, in person, email, live chat, and social media—delivering professional, respectful service and connecting job seekers to the right mix of opportunities and community resources.

In this fast-paced role, you’ll listen to each customer’s needs, provide strategy on job searching, and guide them toward meaningful employment, with a goal of helping

Qualifications

• Bachelor's degree or at least six months of experience and transferrable skills may be substituted for each 15 hours of college credit up to two years or four years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor.
• Experience - Each 6 months of experience substitutes for 15 semester hours of college coursework.

Responsibilities

• Assist visitors via phone, in person, email, live chat, and social media to connect them with job opportunities, workforce programs, workshops, and community resources.
• Provide expert guidance on local labor market trends, career exploration tools, and effective job search strategies.
• Respond with timely, friendly service and make impactful referrals to help job seekers secure, retain, or advance in employment.

Education

Bachelor's Degree or higher

Experience substitution for college hours

Job description

Founded in 1907 in Houston’s Second Ward (today’s East End), BakerRipley is the largest community development nonprofit in Texas, delivering holistic, community-based programs and services that bring resources, education, and connection to more than half a million people each year.

BakerRipley works with Neighbors in approximately 60 services locations to help them discover the strengths and skills necessary to become productive and self-sufficient, so that they can fulfill their aspirations to earn, learn, belong, and be well.

Through our work in socioeconomic mobility, health and wellness, and education, BakerRipley is addressing the inequities that prevent our Neighbors from navigating a pathway to achieve their dreams.

Join our team at Workforce Solutions as a dynamic Career Advisor, where you’ll be at the forefront of empowering individuals to achieve meaningful employment and career growth! In this fast-paced, customer-focused role, you will engage with visitors across multiple channels—phone, in person, email, live chat, and social media—delivering exceptional service that is professional, respectful, and responsive. You’ll actively listen to each customer’s needs and connect them to the right mix of job opportunities, workforce programs, workshops, and community resources to help them secure, retain, or advance in employment. By providing expert guidance on local labor market trends, career exploration tools, and effective job search strategies, you’ll support at least 10 customers weekly while building strong pathways to success. Your ability to consistently deliver timely, friendly service and make impactful referrals will directly contribute to positive outcomes for job seekers and the community.

Qualifications

Education

Bachelor's Degree OR at least six months of experience and transferrable skills may be substituted for each 15 hours of college credit up to two years OR four years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor.

Work Experience

Experience - Each 6 months of experience substitutes for 15 semester hours of college coursework

BakerRipley is an equal opportunity employer/program. We do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any status protected by federal, state, or local laws. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws. Auxiliary aids and services are available upon request for persons with disabilities.