Professional Care Manager (RN)

Family First; University Place (WA); Hybrid; USD 104,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

10 paid holidays

Same-day pay

Job summary

Family First at Home is seeking a Professional Care Manager (RN) to join a mission-driven team delivering in-home care across Washington. You will manage a caseload, coordinate services, and support families navigating complex healthcare decisions in clients' homes and communities.

This independent, field-based role offers hybrid work with home, office, and local travel in Pierce and King Counties; schedule is full- or part-time, weekdays, with on-call rotation.

Qualifications

• Current, unrestricted Washington RN license.
• 3+ years of direct patient care or clinical experience.
• Strong assessment, documentation, communication, follow-through, and time-management skills.
• Ability to work independently in clients’ homes and throughout the community.
• Valid driver’s license, current auto insurance, and reliable transportation.

Responsibilities

• Assess Clients in their homes and complete initial and ongoing assessments of their health, safety, support systems, and daily needs.
• Create Personalized Care Plans with clear, measurable goals and update those plans as the client’s needs change.
• Coordinate care across clients’ homes, medical offices, hospitals, rehabilitation centers, senior living communities, and community providers.
• Help clients and families understand their options and connect them with home health, hospice, home care, financial assistance, housing, legal aid, and other community resources.
• Support safe transitions from hospitals, rehabilitation centers, or senior living communities back home or to another care setting.
• Advocate for clients during appointments, care conferences, crises, and changes in condition.
• Provide nursing education and guidance within the scope of the role, including helping families recognize changes that may require clinical follow-up.
• Coordinate with physicians, pharmacies, home health and hospice teams, and other clinical providers.
• Stay in regular contact with clients and families and work closely with caregivers, providers, and the internal care team.
• Document assessments, care plans, client contacts, progress, billable time, and other required information promptly and accurately.
• Meet the position’s billable-hour and documentation expectations.
• Transport clients to medical appointments or community resources when needed.
• Participate in the Care Manager on-call rotation as assigned.

Skills

RN license WA

Assessment skills

Documentation

Communication skills

Time management

Independent work

Transportation

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Professional Care Manager (RN)

Part Time or Full Time University Place, WA, US

3 days ago Requisition ID: 1241

Salary Range: $50.00 To $58.00 Hourly

Location: University Place, WA - Hybrid — home, office, and local travel throughout Pierce and King Counties

Job Schedule: Full-time or Part-time; Monday through Friday, within the hours of 8:00am – 4:30pm, plus participation in the on-call rotation as assigned

Pay:$50.00 – $58.00 per hour, based on experience

Join Our Mission to Support Families When They Need It Most

Family First at Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes.

As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We’re looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you’re ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you.

About the Role

Family First at Home is looking for an experienced Registered Nurse who enjoys working with clients and families in their homes and communities. This role is a good fit for an RN who likes solving practical problems, coordinating services, and remaining involved as a client’s needs change.

Our Professional Care Managers support older adults and other clients living with chronic, acute, or terminal illnesses. You will manage a caseload, complete assessments, develop care plans, coordinate services, and help families work through healthcare and caregiving decisions that can feel overwhelming.

This is an independent, field-based role, but you will have a team available for consultation and collaboration.

Job Duties

• Assess Clients in their homes and complete initial and ongoing assessments of their health, safety, support systems, and daily needs.


• Create Personalized Care Plans with clear, measurable goals and update those plans as the client’s needs change.


• Coordinatecare across clients’ homes, medical offices, hospitals, rehabilitation centers, senior living communities, and community providers.


• Helpclients and families understand their options and connect them with home health, hospice, home care, financial assistance, housing, legal aid, and other community resources.


• Supportsafe transitions from hospitals, rehabilitation centers, or senior living communities back home or to another care setting.


• Advocatefor clients during appointments, care conferences, crises, and changes in condition.


• Providenursing education and guidance within the scope of the role, including helping families recognize changes that may require clinical follow-up.


• Coordinatewith physicians, pharmacies, home health and hospice teams, and other clinical providers.


• Stay in regular contact with clients and families and work closely with caregivers, providers, and the internal care team.


• Documentassessments, care plans, client contacts, progress, billable time, and other required information promptly and accurately.


• Meetthe position’s billable-hour and documentation expectations.


• Transportclients to medical appointments or community resources when needed.


• Participatein the Care Manager on-call rotation as assigned.

Qualifications

• Current, unrestricted Washington RN license.


• At least 3 years of direct patient care or clinical experience.


• Strong assessment, documentation, communication, follow-through, and time-management skills.


• Ability to work independently in clients’ homes and throughout the community.


• Valid driver’s license, current auto insurance, and reliable transportation.

Preferred Experience

• 2+ years of experience in home health, hospice, home care, public health, community-based care management, or a similar setting.


• Experience supporting older adults, people living with chronic or terminal illnesses, and family caregivers.


• Experience with discharge planning, care transitions, advance care planning, or crisis response.


• Certified Care Manager credential, such as CCM or CMC.

Travel and Mileage Reimbursement

Regular travel throughout Pierce and King Counties is part of this position. Business mileage incurred while traveling between work locations or visiting clients and referral partners will be reimbursed in accordance with the company’s mileage reimbursement policy.

Benefits for eligible employees include:

• Medical, dental, and vision insurance


• 401(k) with company match


• Paid time off


• 10 paid holidays and one floating holiday


• Same-day pay available through TapCheck

If you're ready to support families through life’s most challenging moments and thrive in a purpose-driven environment,