Professional Business Analyst

Gainwell Technologies LLC; Rhode Island; Remote; USD 56,000 - 79,000; Full time

Benefits offered by this job

401(k) employer match

Health benefits

Educational assistance

Flexible vacation policy

Job summary

Gainwell Technologies seeks a Professional Business Analyst to join our team, working remotely with exceptions. You will gather and document requirements, analyze processes, and support UAT and release activities.

The role emphasizes Medicaid financial processing expertise and cross-functional collaboration with clients, PMs, and tech teams. You will use Excel and SQL, coordinate multiple workstreams, and communicate effectively with both technical and non-technical stakeholders.

Qualifications

• 3–5+ years in a Business Analyst role; Medicaid and Medicare experience preferred.
• Proficient with Microsoft Excel, basic SQL, and ALM requirements tools.
• Strong analytical skills and ability to improve business processes.
• Excellent written communication and technical documentation.

Responsibilities

• Serve as liaison between clients, project managers, and technical teams to gather, analyze, document, and maintain business requirements.
• Analyze business processes and recommend improvements aligned with client technology goals.
• Use Excel and basic SQL to assess business impacts, support analysis, and inform decision-making.
• Coordinate multiple projects and workstreams across business and technical teams.
• Facilitate meetings and follow up on open issues to ensure timely resolution.
• Build partnerships with business owners, developers, testers, project managers, and leadership.
• Communicate project status, business impacts, and solution recommendations to technical and non-technical audiences.
• Act as a subject matter expert in Medicaid financial processing, claims processing, reporting, and batch operations.
• Develop test scenarios, support testing activities, review results, and coordinate UAT through stakeholder approval.
• Support release planning, implementation validation, post-production monitoring, production issue analysis, and defect triage.

Skills

Business Analysis

Medicaid knowledge

SQL

Excel

Requirements management (ALM)

Analytical skills

Documentation

Communication

Tools

ALM

Job description

Professional Business Analyst

Location: Any city, RI, US, 99999

Work Mode: Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As aProfessional Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges.

Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.

Here are the details on this position.

Your role in our mission

• Serve as a liaison between clients, project managers, and technical teams to gather, analyze, document, and maintain business requirements, change requests, process flows, and operational documentation throughout the project lifecycle.
• Analyze business processes and recommend improvements aligned with client technology goals.
• Use tools such as Excel and basic SQL to assess business impacts, support analysis, and inform decision-making.
• Coordinate multiple projects and workstreams across business and technical teams, tracking milestones, risks, dependencies, action items, and improvement opportunities.
• Facilitate meetings and follow up on open issues to ensure timely resolution.
• Build strong partnerships with business owners, developers, testers, project managers, and leadership.
• Communicate project status, business impacts, and solution recommendations to both technical and non-technical audiences.
• Act as a subject matter expert in Medicaid financial processing, claims processing, reporting, and batch operations.
• Develop test scenarios, support testing activities, review results, and coordinate User Acceptance Testing (UAT) through stakeholder approval to validate business requirements.
• Support release planning, implementation validation, post-production monitoring, production issue analysis, and defect triage.

What we’re looking for

• 3–5+ years of experience in a Business Analyst role; Medicaid and Medicare experience preferred.
• Knowledge of Microsoft Excel, basic SQL, and requirements management tools such as ALM.
• Strong analytical skills and experience evaluating and improving business processes.
• Excellent written communication and technical documentation skills.

Professional & Interpersonal Skills

• Strong client-facing communication skills with the ability to translate business needs into actionable requirements.
• Executive presence with the ability to clearly communicate technical concepts to business leaders, clients, and technical teams.
• Experience facilitating meetings, driving collaboration, and building consensus among diverse stakeholders.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment.

What you should expect in this role

• Fully remote options from Contiguous US locations only
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• Photo will be taken during screening for verification in all steps of the recruitment process.
• The deadline to submit applications for this posting is December 3, 2026

#LI-HC1

The pay range for this position is$55,600.00-$79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.