Professional Advisor

CAMDEN COUNTY COLLEGE; Gloucester Township (NJ); Hybrid; USD 50,000 - 55,000; Full time

Job summary

Camden County College (CCC) is a leading two-year community college with campuses in Blackwood, Cherry Hill and Camden, New Jersey. The Professional Advisor will promote student success by advising cohorts, supporting retention initiatives, and coordinating with college services to maximize student outcomes.

The role requires collaboration with faculty and staff across three campus locations, delivering orientations and events, and leveraging systems like LMS and Early Alert to guide students

Qualifications

• Bachelor’s Degree required; Master’s preferred.
• Experience in academic advisement; Community College and Guided Pathways to Success framework preferred.
• Excellent customer service skills, including friendliness, courtesy, thoroughness and flexibility.
• Demonstrate strong communication, interpersonal, leadership, facilitation, and training skills
• Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed.
• Excellent computer skills, including but not limited to: Microsoft Office Suite, LMS, Self Service, Early Alert Systems, Video Conferencing and others as needed.
• Valid driver’s license, insurance and access to private vehicle required.

Responsibilities

• Advise prospective and current student cohorts on specific academic matters including but not limited to: choosing a course/major, course load, withdrawal/termination process, schedule adjustment, and career and transfer opportunities.
• Participates in all retention and completion activities, including but not limited to Early Alert advising.
• Utilizes QLess Tempo and other academic platforms to review student appointment requests and refer to appropriate student services when needed
• Collaborate with OIT on Re-Up program and student intake
• Collects necessary Back-on-Track data, assists in report preparation, and maintains required documentation, all in a timely manner and in accordance with Federal program regulations in collaboration with BOT staff
• Review semesterly Back-on-Track eligibility for funding
• Connect students to academic and student service resources to support student success.
• Engage with faculty, academic departments and professional staff in student related services.
• Participate in events including but not limited to: Open House, High School Recruitment, New Student Orientation, Career and Transfer events.
• Participate in ongoing professional development and training.
• Develop and deliver orientations, workshops, seminars, and other professional development topics to all stakeholders, both in-person and online.
• Attend staff meetings.
• Provide services at all three college locations, both in-person and virtually.

Skills

Customer service

Communication

Leadership

Facilitation

Training

Teamwork

Public speaking

Education

Bachelor’s Degree

Master’s degree preferred

Tools

LMS

Self Service

Early Alert Systems

Microsoft Office Suite

Video Conferencing

Job description

Please see Special Instructions for more details.

Standard working hours are as follows: Academic Year: Monday, Wednesday, Thursday, Friday 8:30 a.m. to 4:30 p.m. and Tuesday 10:30 a.m. to 6:30 p.m.; Summer: Monday, Wednesday, Thursday 8:30 a.m. to 4:00 p.m., Tuesday 11:00 a.m. to 6:30 p.m., and Friday 8:30 a.m. to 3:00 p.m.

Position Information

Position Information (Default Section)

Title

Title Professional Advisor

Overview

Camden County College ( CCC ) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution. As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development. Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work. Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.

Location

Location Blackwood Campus

Department

Department Student Success and Retention

Days and Hours

Days and Hours Please see Special Instructions

Requisition Number

Position Goals

• The Professional Advisor will report directly to the Director of Academic Advisement and will be responsible for promoting a positive and successful learning experience for students in an effort to increase student retention, success and completion. The Professional Advisor will leverage a holistic approach in assisting students with goal setting and providing continuous communication and follow-up to maximize goal attainment.
• The Professional Advisor will remain consistent with Camden County College’s acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.

Job Description

ESSENTIAL FUNCTIONS

• Advise prospective and current student cohorts on specific academic matters including but not limited to: choosing a course/major, course load, withdrawal/termination process, schedule adjustment, and career and transfer opportunities.
• Participates in all retention and completion activities, including but not limited to Early Alert advising.
• Utilizes QLess Tempo and other academic platforms to review student appointment requests and refer to appropriate student services when needed
• Collaborate with OIT on Re-Up program and student intake
• Collects necessary Back-on-Track data, assists in report preparation, and maintains required documentation, all in a timely manner and in accordance with Federal program regulations in collaboration with BOT staff
• Review semesterly Back-on-Track eligibility for funding
• Connect students to academic and student service resources to support student success.
• Engage with faculty, academic departments and professional staff in student related services.
• Participate in events including but not limited to: Open House, High School Recruitment, New Student Orientation, Career and Transfer events.
• Participate in ongoing professional development and training.
• Develop and deliver orientations, workshops, seminars, and other professional development topics to all stakeholders, both in-person and online.
• Attend staff meetings.
• Provide services at all three college locations, both in-person and virtually.
• Creates a welcoming and efficient environment by greeting students, answering the phone in a professional manner and responding to email in a timely fashion, etc.
• Follow all college policies, procedures and processes.
• Participate in committees and activities as assigned.
• Comply with all safety, fire, and smoking regulations.
• Complete all mandatory compliance and safety training as scheduled by Human Resources.
• Perform all other duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s Degree required, Master’s preferred.
• Experience in academic advisement; Community College and Guided Pathways to Success framework preferred.
• Excellent customer service skills, including, but not limited to friendliness, courteousness, thoroughness and flexibility.
• Demonstrate strong communication, interpersonal, leadership, facilitation, and training skills
• Ability to work as a part of a cross-functional team in an innovative environment, and independently as needed.
• Excellent computer skills, including but not limited to: Microsoft Office Suite, LMS , Self Service, Early Alert Systems, Video Conferencing and others as needed.
• Ability to plan and prioritize multiple tasks.
• Demonstrated commitment to professional development and improvement.
• Valid driver’s license, insurance and access to private vehicle required.

Camden County College offers a comprehensive benefits package to our full-time employees that includes medical, prescription, dental plans, life insurance, short & long- term disability, retirement plans, and a flexible spending account. The College also offers a generous paid time off policy, as well as paid holiday time. Additional benefits include an Employee Assistance Program ( EAP ), tuition reimbursement, tuition waiver programs and professional development opportunities.

Published Salary Range

Published Salary Range $50,000-$55,000

Job Open Date

Job Open Date 10/21/2026

Job Close Date

Open Until Filled Yes

Job Category

Job Category Administrative/Staff

Application Types Accepted

Camden County College is a Tobacco-Free Workplace. Smoking and the use of all tobacco or "tobacco like" products on all College property including smoking in your own vehicle in our parking lots and/or garages is strictly prohibited. Be healthy, live longer, and help us create a safer and cleaner Campus!

Camden County College does not discriminate in admissions or access to, or treatment or employment on the basis of race, creed, color, national origin, ancestry, nationality, age, sex, sexual orientation, marital status or domestic partnership or civil union status, gender identity or expression, or persons with a mental or physical disability, or any other legally protected characteristic, in its programs and activities.

The following persons have been designated to handle inquires/complaints regarding non-discrimination policies:

• Title IX Coordinator: Executive Dean, Student Affairs, 856-227-7200, ext. 4371, Taft Hall, Room 233, Blackwood Campus
• Deputy Title IX and ADA Coordinator for Employees: Assistant Director of Human Resources, 856-227-7200, ext. 4391, Roosevelt Hall, Room 106, Blackwood Campus
• Deputy Title IX and Section 504 Coordinator for Students: Associate Dean of Students, 856-227-7200, ext. 5088, Taft Hall, Room 302, Blackwood Campus
• Title II for Employees and Students: Building Operations Manager, 856-227-7200, ext. 4575 Physical Plant, Blackwood Campus