Professional Administrative Assistant - Office & Administrative Specialist, Principal

Lensa; Saint Paul (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading organization as a Professional Administrative Assistant in St. Paul. This full-time position involves providing advanced administrative support within the Revenue Department, managing office activities, and ensuring effective communication with various stakeholders. Ideal candidates will possess strong customer service skills, proficiency in office software, and the ability to handle sensitive inquiries. This role offers a chance to contribute significantly to the division's operations while working in a dynamic environment.

Qualifications

• Proficiency in word processing and document formatting.
• Strong customer service skills and tactful communication.

Responsibilities

• Manage day-to-day office activities and assist attorneys.
• Serve as the initial contact for inquiries from taxpayers.

Skills

Word Processing

Customer Service

Communication

Tools

Microsoft Office Suite

SharePoint

Job description

Professional Administrative Assistant - Office & Administrative Specialist, Principal

Apply now to join the State of Minnesota as a Professional Administrative Assistant in St. Paul. This full-time, permanent position offers an opportunity to provide advanced administrative support within the Revenue Department's Appeals, Legal Services, & Disclosure Division.

Key Responsibilities

• Manage day-to-day office activities and provide professional assistance to attorneys and division staff.
• Serve as the initial contact for inquiries from taxpayers, government officials, and the public.
• Maintain confidentiality of sensitive information and documents.
• Process Revenue Notices, Delegations of Authority, Legislative Bulletins, and Bill Summaries.
• Maintain records and documentation related to division activities.
• Utilize various computer programs and provide technical support to staff.

Minimum Qualifications

• Proficiency in word processing, editing, and formatting documents.
• Knowledge of accounting systems and ability to query and compile reports.
• Competence in standard office software (MS Word, Excel, Outlook, etc.).
• Strong customer service skills and tactful communication.
• Ability to handle sensitive inquiries and recommend administrative improvements.

Preferred Qualifications

• Experience in high-pressure environments with strict deadlines.
• Skills in calendaring and scheduling meetings.
• Ability to prioritize, multitask, and work independently.
• Technical proficiency in Windows OS, Microsoft Office Suite, SharePoint, and other specified tools.
• Problem-solving skills and attention to detail.

Additional Information

This role requires occasional movement of office items and a background check prior to employment. Applicants must be legally authorized to work in the U.S. without sponsorship. The position is open to all qualified applicants until 05/15/2025, with consideration for bids until 05/08/2025.