Production Underwriter – Seren Specialty Insurance (Senior Living)
The Production Underwriter for Seren Specialty Insurance, specializing in Senior Living liability coverage, is responsible for building and maintaining a profitable book of business by developing strong relationships with agency partners, assessing and analyzing complex risks, and crafting tailored insurance solutions.
Key Responsibilities
Production
- Develop and maintain strong relationships with retail agents and brokers who specialize in Senior Living operations, driving submission flow and bind rates for Seren Specialty Insurance.
- Provide responsive, knowledgeable support to agents throughout the quoting and binding process, ensuring a positive and efficient experience.
- Solicit and underwrite new business opportunities, focusing on senior living communities, including skilled nursing, intermediate care, assisted living, independent living communities.
- Engage with existing and prospective partners through meetings, webinars, and education sessions to promote Seren Specialty’s senior living program and specialized coverage offerings.
- Support renewal retention by providing expert guidance on coverage adjustments, pricing, and loss prevention recommendations.
- Establish, track, and report on a production pipeline of new and renewal business.
- Identify and pursue underserved segments and emerging risks within the senior living and healthcare liability space.
- Collaborate with marketing and operations teams to enhance agent engagement and streamline submission processes.
Underwriting & Risk Assessment
- Assess, price, and bind new and renewal accounts in accordance with Seren Specialty underwriting guidelines and authority levels.
- Analyze operations, exposures, and loss history of senior living facilities to determine appropriate coverage terms, conditions, and pricing.
- Determine class codes, exposure bases, and applicable rating adjustments to ensure fair and sustainable premium levels.
- Review applications, inspections, and financials to assess risk quality and ensure complete documentation of underwriting rationale.
- Communicate quote terms and coverage recommendations clearly to agents and brokers.
- Partner with internal teams to ensure accurate policy issuance and timely servicing.
- Provide feedback to product and actuarial teams to refine underwriting appetite and enhance Seren Specialty’s offerings in the senior living market.
- Collaborate with fellow underwriters and leadership to ensure consistent application of underwriting standards and best practices.
Required Criteria
- Bachelor’s degree required; preferred (Business, Marketing, Risk Management, or related field).
- Minimum of 5 years of experience in liability underwriting within the senior living, healthcare, or specialty casualty sectors.
- Experience with carrier, program business, or surplus lines underwriting strongly preferred.
- Strong agency and broker relationships within the Senior Living Insurance market.
Key Skills & Competencies
Technical/Functional
- Senior Living and Healthcare Risk Evaluation
- Underwriting Discipline and Documentation
- Market Development and Agent Engagement
- Coverage Form Knowledge and Policy Language
- Data and Trend Analysis
- Portfolio and Pipeline Management
Behavioral
- Relationship Management
- Business Development Mindset
- Time Management and Prioritization
- Presentation and Communication Skills
- Collaborative Problem Solving
Compensation
Competitive compensation consisting of base salary and an annual performance bonus.