Production Textile - Western HQ - FT

Goodwill Industries Group; South Bend (IN); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill Industries Group in South Bend, IN is seeking a Warehouse Clerk to inspect and sort donated clothing, textiles, and soft goods for salability. The role requires attention to detail, safe handling of items, and timely tagging and shelving according to color codes and pricing guidelines.

You will work under the Production Manager, collaborating with team members to maintain clean, organized work areas, uphold safety standards, and support store operations in a fast-paced environment with

Qualifications

• Excellent customer service and ability to engage positively with donors.
• Friendly and approachable demeanor, patient and professional interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items.
• Ability to quickly learn and apply donation policies.
• Basic understanding of safety protocols and lifting techniques.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication with colleagues and supervisors.

Responsibilities

• Inspect soft goods for defects and sort items for store sale or salvage per guidelines.
• Sort clothing by season, style, and pricing category.
• Check for defects, hang garments properly, and fasten buttons or zippers as needed.
• Discard unsellable items and deliver jewelry to the designated box.
• Count and secure any found money in the lockbox.
• Sort household wares for return to the Wares Department.

Skills

Excellent customer service

Friendly demeanor

Attention to detail

Learn donation policies quickly

Safety protocols

Teamwork and communication

Education

Authorized to work in the United States

Job description

Job Details

Job Location: Western Headquarters - South Bend, IN 46619

Position Type: Full Time

Education Level: None

Salary Range: $11.00 - $11.00 Hourly

Travel Percentage: None

Job Shift: Day

Job Category: Manufacturing

Job Objective

To properly inspect and sort clothing, textiles, and soft goods to assess salability. Hang quality items on appropriate hangers, sort rack items for unit pricing, and attach the correct colored tags to all sale-ready clothing. This position reports to the Production Manager who evaluates performance annually.

In addition, embodies the Goodwill Mission to: “Empower people to achieve their most abundant life” and upholds the Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing.

Essential Job Functions

• Inspect soft goods, including clothing and linens, for defects and sort items for store sale or salvage per quality guidelines.
• Sort clothing by season, style, and pricing category.
• Check for defects before hanging, properly hang garments, and fasten buttons or zippers as needed.
• Discard unsellable apparel appropriately and deliver jewelry to the designated box.
• Count and secure any found money in the designated lockbox.
• Sort household wares for return to the Wares Department.
• Label and inventory packed containers for correct store destinations.
• Attach the correct weekly color and tag in a way that prevents damage.
• Assist in moving barrels and boxes to the warehouse and empty trash as needed.
• Maintain a clean, safe workspace and follow safety regulations.
• Support and collaborate with the Production Manager and Production Assistant.
• Other duties as assigned by supervisor.

Qualifications: Required Education and Skills

• Excellent customer service skills with the ability to engage positively with donors, express gratitude, and create a welcoming experience.
• Friendly and approachable demeanor, demonstrating patience and professionalism in all interactions.
• Strong attention to detail when sorting, inspecting, and pricing donated items to ensure quality, proper categorization, and compliance with store guidelines.
• Ability to quickly learn and apply donation policies, including identifying acceptable and non-acceptable items.
• Basic understanding of safety protocols, including proper lifting techniques, hazard awareness, and workplace safety procedures to prevent injuries and ensure a secure environment.
• Ability to work efficiently in a fast-paced setting while maintaining accuracy and organization.
• Strong teamwork and communication skills to collaborate effectively with colleagues and supervisors.

Qualifications

• Authorized to work in the United States.
• Flexible availability.
• Able to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, and lift and/or move up to 50 lbs.