Production Technician Supervisor — Logistics & Ops

GXO Logistics, Inc; Moncks Corner (SC); On-site; USD 60,000 - 85,000; Full time

Job summary

GXO Logistics, Inc. in Moncks Corner, SC is seeking a Production Technician Supervisor to oversee daily manufacturing and warehouse operations, supervise staff, resolve issues and coordinate with customers to maintain service quality.

The role emphasizes strong communication, leadership, and analytical skills, with responsibilities including auditing orders, monitoring performance, and training personnel to ISO standards. Occasional travel may be required.

Qualifications

• 2 years of relevant work experience.
• Experience with Microsoft Office and Windows applications; ability to create complex formulas in Excel.
• Associate degree in Transportation or Business preferred.
• 2 years of experience in customer service, distribution or logistics in a manufacturing environment.
• 2 years of experience in transportation and operations.
• Availability to work extended hours including early mornings, evenings and weekends.
• Excellent verbal and written communication skills; ability to present clean, organized information.

Responsibilities

• Act as the first line of communication with customers and warehouse sites; advise on service failures and coordinate resolutions.
• Audit daily order processes; ensure all orders are sent to each site.
• Monitor and report all errors for performance tracking.
• Collaborate with Inventory Control, Transportation, and warehouse sites on resolutions.
• Oversee service provider performance and engage providers for improvements.
• Communicate order changes with warehouses and coordinate shipment schedules.
• Maintain ISO compliance documents and train department staff to required standards.

Skills

Leadership

Communication

Data analysis

Analytical thinking

Education

Associate degree in Transportation or Business

Tools

Microsoft Office

Excel

Job description

GXO Logistics, Inc. in Moncks Corner, SC is seeking a Production Technician Supervisor to oversee daily manufacturing and warehouse operations, supervise staff, resolve issues and coordinate with customers to maintain service quality.

The role emphasizes strong communication, leadership, and analytical skills, with responsibilities including auditing orders, monitoring performance, and training personnel to ISO standards. Occasional travel may be required.