Production Technician - Special Products

Epc Inc; Wright City (MO); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401K with matching

PTO and holidays

Medical, dental, vision

Disability & life insurance

Training programs

Volunteer opportunities

Work-life balance

Career development

Job summary

EPC is seeking dedicated professionals to join our team to support data security, end-of-life IT asset solutions, and exceptional service. The role focuses on processing and testing IT assets, ensuring data removal, and maintaining compliance in a fast-paced warehouse environment.

Starting wage is $17.51 per hour. Candidates should have a High School Diploma or GED, knowledge of IT hardware, and the ability to lift up to 50 pounds. We offer benefits and opportunities for advancement.

Qualifications

• Strong technical aptitude and ability to adapt to new technology.
• Knowledge of computer systems, enterprise equipment, networking gear, and data center hardware.
• Proficient in data entry and Microsoft Office (Word, Excel, Outlook).
• Basic math skills with ability to count IT equipment quickly and accurately.
• Ability to lift up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

• Process IT assets according to documented procedures while meeting productivity and quality expectations.
• Test, diagnose, and perform cosmetic or hardware repairs on mobile devices and other products, ensuring full functionality and secure data sanitization.
• Verify customer requirements and apply testing, data removal, and reset procedures for equipment including servers, networking, Cisco, SAN, and data center hardware.
• Perform advanced diagnostics to identify hardware failures and configuration issues.
• Document testing results, asset status, and data erasure records in EPC systems.
• Sort, track, and evaluate assets for resale or proper disposition.
• Use hand tools and testing equipment to support processing and documentation.
• Identify deviations or defects and report them for continuous improvement.
• Maintain data security, quality standards, and compliance.
• Handle equipment in the warehouse, including unpacking, wrapping, palletizing, and transporting.
• Assist with additional tasks to meet operational needs.

Skills

Technical aptitude

Data center hardware

MS Office

Data entry

Education

High School Diploma or GED

Associate degree / IT experience

A+, Network+, CCNA

Tools

Testing equipment

Inventory software

Job description

Starting wage: $17.51

Internal applicants reference Promotion/Transfer policy for eligibility along with requirements below

As one of the largest IT asset disposition companies in the world, EPC we are devoted to providing seamless and integrated data security and end-of-life IT asset solutions for hundreds of organizations around the world. Customers choose us because we understand the growing need for a sustainable, secure, and environmentally responsible method of IT disposal.

As we continue to grow, we are looking for dedicated professionals to join our team and help us deliver exceptional service and innovative solutions. You will play a vital role in supporting our mission and ensuring operational excellence. Key responsibilities include, but are not limited to:

Brief Summary of Duties

• Process IT assets in accordance with documented procedures while consistently meeting productivity and quality expectations.
• Perform testing, diagnostics, and cosmetic or hardware repairs on mobile devices and other specialty products guaranteeing full device functionality and secure data sanitization.
• Verify customer requirements and apply appropriate testing, data removal, and reset procedures for a wide range of equipment, including servers, networking, Cisco, SAN, and miscellaneous data center hardware.
• Perform advanced diagnostics and troubleshooting to identify hardware failures, configuration issues, and functional defects.
• Accurately document testing results, conditional issues, system logs, asset status, and data erasure records within EPC inventory and ERP systems.
• Conduct asset sorting, tracking, and evaluation to determine resale eligibility or appropriate downstream disposition.
• Utilize hand tools, testing equipment, and software applications to support hardware processing and documentation.
• Identify and report process deviations, defects, or recurring issues to supervisors to support continuous improvement efforts.
• Maintain strict adherence to data security, quality control, and compliance standards throughout all processing activities.
• Efficiently handle equipment within the warehouse, including unpacking, wrapping, palletizing, and transporting items using carts or pallet jacks.
• Support department operations by assisting with additional tasks as assigned to meet operational needs.

Experience and/or Education Requirements

• Strong technical aptitude with the ability to effectively use and adapt to new technology.
• Comprehensive knowledge of various computer systems, enterprise equipment, networking equipment, appliances, and other data center hardware.
• Proficiency in data entry and Microsoft Office applications, including Word, Excel, and Outlook.
• Basic math skills with the ability to quickly and accurately count IT equipment.
• Includes sitting, standing, bending, twisting, and the ability to lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without reasonable accommodation.

Experience and/or Education Preferred

• High School Diploma or GED.
• Mobile Repair certification.
• Familiarity with mobile operating systems (iOS, Android) and the handling of sensitive electronic components, including lithium-ion batteries.
• Associate degree in information technology or equivalent IT experience.
• A+, Network+, CCNA Certification
• Ability to type 50wpm or faster.

At EPC, we offer a broad range of benefits including but not limited to:

• Competitive pay
• 401K with matching contributions
• Immediate PTO eligibility and paid holidays
• Full medical, dental and vision benefits for you and your family
• Company sponsored short-term, long-term disability & life insurance plans
• Extensive training and development programs
• Company volunteer opportunities
• An exciting career where every day is different
• A dedication to work/life balance and a holistic approach to employee support.

EPC Veteran Advantage

Additionally, EPC rewards eligible individuals who are currently serving, or who have served, in the U.S. Armed Forces with an additional Veteran bonus after 90 days of employment.

Equal Opportunity EmployerE-Verify EmployerWe strive to make our career opportunities accessible to all applicants. If you have a disability and need assistance completing the application, please refer toour career page for more information.