Production Technician I

Park Place Technologies, LLC; Highland Heights (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Park Place Technologies, LLC in Highland Heights, OH is seeking a Production Technician I to help test, repair, and ready enterprise servers, storage systems, and hardware for customers worldwide.

You will receive hands-on training, shadow experienced teammates, and then independently troubleshoot, refurbish components, and collaborate with the team to keep parts and production flowing efficiently. Travel is limited.

Qualifications

• 1-3 years of experience troubleshooting, repairing, or testing servers, storage systems, networking equipment, or similar enterprise hardware.
• Ability to tackle new technical problems and equipment.
• Ability to move and lift up to 50 lbs.

Responsibilities

• Monitor resources including disk, memory, and CPU through in-depth stress testing.
• Re-qualify and refurbish disk arrays across multiple OEMS.
• Re-qualify and refurbish server and associated peripherals.
• May perform research or collect information on specific technical hardware/software related issues to determine root cause, identify alternatives, and implement a solution. This may include participating in postmortem meetings with L3/R&D.
• Work and participate in a team environment.
• Assist production areas with various product lines (entry level/midrange storage products, network appliances).
• Assist the planning and procurement group with parts related queries.
• Recertify individual and defective parts and provide problem determination/ resolution when necessary.
• Disassembly of tested systems into spare parts.
• Tagging and bagging of tested spares.
• After hours rotation for parts procurement may be involved.

Skills

Troubleshooting

Hardware testing

Problem solving

Teamwork

Physical lifting up to 50 lbs

Tools

CLI (Command Line Interface)

Disk storage hardware

Server hardware testing

Job description

Locations

Cleveland Headquarters Office
747 Alpha Dr
Highland Heights, OH 44143, USA

• On-site
• Supply Chain
• Full-Time
• Requisition #: PRODU006407

Description

If you enjoy working hands‑on with technology, solving problems, and seeing the results of your work every day, this could be a great next step in your career. As a Production Technician I, you'll play an important role in ensuring enterprise servers, storage systems, and hardware are thoroughly tested, repaired, and ready to support customers around the world. This opportunity is ideal for someone who already has experience troubleshooting hardware, enjoys figuring things out independently, and is eager to continue growing their technical expertise in a collaborative environment.

You will receive hands‑on training and the opportunity to shadow experienced team members while learning our processes, tools, and OEM platforms. Once you've built a strong foundation, you'll have the autonomy to troubleshoot, improve your skills, and make an impact every day.

What You'll Be Doing:

• Monitor resources including disk, memory, and CPU through in-depth stress testing
• Re-qualify and refurbish disk arrays across multiple OEMS
• Re-qualify and refurbish server and associated peripherals
• May perform research or collect information on specific technical hardware/software related issues to determine root cause, identify alternatives, and implement a solution. This may include participating in postmortem meetings with L3/R&D
• Work and participate in a team environment
• Assist production areas with various product lines (entry level/midrange storage products, network appliances).
• Assist the planning and procurement group with parts related queries.
• Recertify individual and defective parts and provide problem determination/ resolution when necessary
• Disassembly of tested systems into spare parts
• Tagging and bagging of tested spares
• After hours rotation for parts procurement may be involved

What We're Looking For:

• 1-3 years of experience troubleshooting, repairing, or testing servers, storage systems, networking equipment, or similar enterprise hardware
• Ability to tackle new technical problems and equipment
• Ability to be nimble and work in a fast‑paced/changing environment
• Ability to move and lift up to 50 lbs

Preferred Qualifications:

• Unix & Red Hat. A+, Server, Storage & Network + certifications, CCNA, MCSA, MCSE, MCP, knowledge of CLI (Command Line Interface)
• Working knowledge of disk storage hardware and software products preferred

Travel:

• 10%

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.