PRODUCTION TECHNICIAN

PCI Race Radios; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

PCI Race Radios is seeking a technician to represent the company in-house and on the road, focusing on electronics assembly and customer support at events. The role includes traveling to races and UTV events to assist customers, dealers, and race teams with new products.

This entry-level position is ideal for someone mechanically inclined who enjoys both technical products and customer interaction, with opportunities to grow within a respected brand and travel across the Southwest US and Baja

Qualifications

• Strong communication and interpersonal skills.
• Comfortable in a fast-paced, hands-on environment.
• Mechanically inclined and eager to learn technical products.
• Experience with soldering and hand tools (drill, grinder, Dremel).
• Organized, detail-oriented, and professional.
• Willing and able to travel overnight, in and out of state.
• Valid passport or ability to obtain one.
• Safe driving record.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Ability to stand for extended periods and lift 10–50 lbs regularly.

Responsibilities

• Assemble and repair helmet, intercom and other electronics.
• Provide outstanding customer support at HQ, via phone, email and at events.
• Travel to off-road races and UTV events (≈15 overnight trips yearly) to support customers and teams.

Skills

Soldering

Electronics troubleshooting

Strong communication

Team player

Attention to detail

Tools

Drill

Grinder

Dremel

Soldering equipment

Job description

PCI Race Radios is a leading Off-Road Racing Equipment manufacturer, distributor, and retailer based in Cypress, California. We design and support communication systems trusted by top teams, weekend racers, and off-road enthusiasts across the country.

At PCI, we consider sales associates to be technical support staff and technicians to also be sales people. The core at any PCI position is excellent customer service. This position will focus on electronics assembly. This position will have the option to travel to race and events in the Southwest US and Baja California, Mexico.

Our Core Values

At PCI, we live by five core values that guide how we work, serve customers, and support one another:

• Execute for the Customer: We listen carefully before offering solutions, anticipate needs, go the extra mile, and treat every interaction as a chance to build trust—always treating customers the way we’d want to be treated.
• Perform with Passion: We bring energy and enthusiasm to every task, stay driven through challenges, care deeply about our mission and teammates, and take pride in celebrating wins and learning from losses.
• Deliver with Honesty and Integrity: We tell the truth even when it’s uncomfortable, own mistakes and make them right, give direct and respectful feedback, and protect confidential information.
• Take Charge and Follow Through: We do what we say we’ll do, take responsibility instead of making excuses, communicate early when commitments are at risk, and support the team as people who can be relied on.
• Be the Best: We set high standards, stay curious and continuously improve, look for smarter ways to work, and benchmark ourselves against the best in order to surpass it.

About the Role

We’re seeking a technician who can represent PCI both in-house and on the road. This role is ideal for:

• An entry-level candidate looking to break into the off-road or powersports industry
• A motivated technician ready to grow with a respected brand
• Someone mechanically inclined who enjoys both technical products and customer interaction

Responsibilities:

• Helmet, Intercom and other electronics assembly and repairs.
• Provide outstanding customer support at Headquarters, over the phone, email and in person at events and races.
• You will travel to off-road races, and UTV events (approximately 15 overnight trips per year), working directly with customers, dealers, and race teams provide technical support, educate, and assist with new products.

What We’re Looking For

• Strong communication and interpersonal skills
• Comfortable in a fast-paced, hands-on environment
• Mechanically inclined and eager to learn technical products
• Experience with Soldering, Hand Tools such as a drill, grinder, Dremel, etc.
• Organized, detail-oriented, and professional
• Willing and able to travel (overnight, in and out of state)
• Valid passport or ability to obtain one
• Safe driving record
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to stand for extended periods and lift 10–50 lbs regularly

Skills

• Excellent communications skills in English.
• Electronics Troubleshooting Experience and problem solving skills
• Team player with a great attitude
• Excellent attention to detail

Position is Full Time and based in Cypress, CA. Travel in the Southwest US and Baja California, Mexico.