Production Tech

Trek Bikes; Royal Oak (MI); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Flexible schedule

Health care options

401(k) with match

Employee discounts

Paid holidays

Tuition reimbursement

ESOP

Job summary

Trek Bikes store in Royal Oak is seeking a Production Technician Lead to keep bikes running smoothly and build strong relationships with bike owners. You will guide the team to complete repairs with accuracy and efficiency.

The role emphasizes leadership, problem solving, and high-quality service, with ample opportunities to grow and learn within a supportive, bike-loving environment.

Qualifications

• Experience repairing bicycles and servicing bikes.
• Ability to lead and mentor technicians.
• Strong communication and problem-solving skills.
• Willingness to learn new service methods and technologies.

Responsibilities

• Lead the technician team to complete the majority of repairs.
• Ensure repairs are fast, accurate, and of high quality.
• Communicate effectively with teammates and store staff.
• Build positive relationships with bike owners and customers.

Skills

Leadership

Communication

Problem-solving

Attention to detail

Teamwork

Customer service

Job description

## Production TechApplylocations: Royal Oak, Michigantime type: Full timeposted on: Posted Todayjob requisition id: Trek115316## A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!## Job LocationTrek Store Royal Oak **Summary**Trek is an awesome place to work, with amazing benefits for all employees. We only build products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!## Job DescriptionAs a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.**What you’ll experience on the job:*** Flexible work schedule* Opportunity for increased pay based on efficiency and production level* Minimal interaction with customers* Access to a full complement of the industry’s best tools* Potential for paid travel to other US based Trek Stores**What you’ll bring to the team*** Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task* Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days* Top-notch communication skills* Impressive attention to detail and a love for tinkering ‘til you figure it out* Eagerness to learn the ins and outs of servicing bicycles* A desire to continually learn proper service methods and new technologies**Compensation Range**Hourly Rate $19.00 - $27.00**Trek Benefits**• Flexible and fun company culture • Competitive health care • PPO & HDHP medical plan options, Dental insurance, Vision insurance • Flexible Spending Accounts (FSA) • Free life insurance & optional term life insurance • Competitive vacation package • 401(k) with match and Employee Stock Ownership Plans (ESOP) • 12 weeks of maternity leave with 100% pay • Paid company holidays • Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs) • Employee discounts on all product • Deep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.