Production Tech

Trek Bicycle; Issaquah (WA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Flexible work schedule

Increased pay based on efficiency and/

Access to top tools

Potential paid travel to other Trek US

Job summary

Trek Store Issaquah is seeking a skilled Production Technician to keep bikes running smoothly and build relationships with riders who rely on us. The Lead Technician will handle the most complex repairs, aiming for speed, accuracy, and high quality while guiding teammates.

You’ll bring self-motivation, a team-focused attitude, and excellent communication. Expect an environment with top tools, learning opportunities, and potential travel between Trek Stores in the US.

Qualifications

• Self-motivation and a team-focused mindset.
• Outstanding hospitality and listening skills.
• Top-notch communication abilities.
• Great attention to detail and troubleshooting mindset.
• Willingness to learn bicycle servicing and new technologies.

Responsibilities

• Keep bikes running smoothly and build strong relationships with owners.
• Lead Technician role focusing on repairing bikes quickly and accurately, handling complex repairs.
• Manage repairs exceeding 50% of total team work and uphold quality and consistency.
• Collaborate with teammates to optimize service methods and problem-solving.

Skills

Self-motivation

Teamwork

Hospitality

Listening skills

Communication

Attention to detail

Tinkering

Learning attitude

Job description

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location Trek Store Issaquah

Summary

Job Description

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

What you’ll experience on the job:

• Flexible work schedule
• Opportunity for increased pay based on efficiency and production level
• Minimal interaction with customers
• Access to a full complement of the industry’s best tools
• Potential for paid travel to other US based Trek Stores

What You’ll Bring To The Team

• Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Top-notch communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out
• Eagerness to learn the ins and outs of servicing bicycles
• A desire to continually learn proper service methods and new technologies

Compensation Range Hourly Rate $19.00 - $26.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity ("EEO") Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

E-Verify Participation Poster: English / Spanish

E-Verify Right to Work Poster: English | Spanish