Production Tech

Trek Retail Corporation; Boulder (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Flexible work schedule

Competitive health care

PPO & HDHP medical plan options

Dental insurance

Vision insurance

401(k) with match and ESOP

12 weeks maternity leave with 100% pay

Tuition Reimbursement up to $15,000

Employee discounts on products

Excellent PTO

Job summary

Trek Store Boulder is seeking a Lead Production Technician to keep bikes running flawlessly and mentor the team. You will handle a high mix of complex repairs while guiding others to deliver quick, accurate service.

Role requires elevated technical skills, strong communication, and problem-solving abilities, with a focus on reliability and customer satisfaction in a dynamic shop environment.

Qualifications

• Skilled technician with strong bike repair knowledge (leadership role).
• Proven communication and problem-solving abilities.
• Dedication to quality, speed, and customer satisfaction.

Responsibilities

• Lead technician responsible for the majority of repairs.
• Repair bikes quickly and accurately while maintaining high quality.
• Demonstrate leadership and effective communication with the team.

Skills

Self-motivation

Hospitality

Communication skills

Attention to detail

Willingness to learn

Team-oriented mindset

Tools

Bike repair tools

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back.

Job Location

Trek Store Boulder

Job Description

As a Trek Production Technician, no one day is the same as the last. This job is all about keeping bikes running flawlessly and building relationships so their owners love riding them. We are looking for a skilled technician who will complete more than 50% of the total repairs for the team. This Lead Technician role focuses on repairing bikes quickly and consistently, while keeping accuracy and quality a top priority. The team and our customers will be trusting you with the most complex repairs. This role requires elevated technical skills as well as communication, leadership, and problem solving.

What you’ll experience on the job

• Flexible work schedule
• Opportunity for increased pay based on efficiency and production level
• Minimal interaction with customers
• Access to a full complement of the industry’s best tools
• Potential for paid travel to other US based Trek Stores

What you’ll bring to the team

• Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can - even on the toughest, busiest days
• Top-notch communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out
• Eagerness to learn the ins and outs of servicing bicycles
• A desire to continually learn proper service methods and new technologies

Compensation Range

Hourly Rate $22.00 - $25.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity EEO Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. We are an E-Verify employer.

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.