Job Details: Job Location: 574 - Tim Hortons - Westover, WV 26501, BENEFITS:
- Health Insurance
- 401(K) Matching
- Paid Time Off
- Disability Insurance
- Opportunities for Advancement
- Part-time & Full-time availability
The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.
REPORTS TO: General Manager Hospitality & Guest Service
Restaurant Operations
- Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
- Prepares all products as required, following the order monitor to ensure the accuracy of every order
- Communicates showcase and product needs to ensure proper product availability for guests
- Regularly takes temperatures of the required products and records in the Time & Temperature Log
Policies & Procedures
- Follows all restaurant policies, procedures and standards
- Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager
Health & Safety
- Works in compliance with occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Uses or wears personal protective equipment or clothing as required
- Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Qualifications: Postural & Physical Demands Requirements
- Frequent reaching above waist, chest, and shoulder level, as well as below waist level
- Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
- Continuous standing on tiled surfaces for all tasks
- Ability to stand for long periods of time without a break
- Frequent hip flexion while walking for all tasks
- Occasional lifting of boxes of supplies/products weighing from <5 – 50 lbs. vertically from floor to knuckle height
- Occasional lifting of milk crates weighing between 5 – 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
- Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)
Perform such similar, comparable, or related duties as may be required or assigned.