Production Team Leader - Outlet

Goodwill Industries of Central Florida; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Production Team Leader to oversee the Textile and Hard Goods production process. This role involves meeting production quotas, training staff, and ensuring compliance with safety standards. The ideal candidate will have supervisory experience and a strong understanding of quality control. Join a mission-driven organization that values community service and offers a collaborative work environment where you can make a difference. If you are passionate about leading teams and ensuring operational excellence, this opportunity is perfect for you.

Qualifications

• 3+ years of supervisory experience, preferably in retail or stock handling.
• Ability to work independently and follow organizational principles.

Responsibilities

• Oversee production quotas and ensure quality of textile and hard goods.
• Train and develop staff to provide exceptional service.

Skills

Supervisory Skills

Knowledge of Textile and Hard Goods

Data Analysis

Customer Service

Problem Solving

Education

High School Diploma or Equivalent

Tools

MS Word

MS Excel

MS Outlook

Forklift

Job description

Job Details Level: Management Job Location: The Hub Taft - Orlando, FL Position Type: Full Time Education Level: High School Salary Range: $20.28 - $20.28 Hourly Travel Percentage: Negligible Job Shift: Day

SUMMARY

Under the direction of the Team Leader, the Production Team Leader is responsible for overseeing all aspects of Textile and Hard Goods production. Primary duties include meeting production quotas, researching and familiarizing oneself with incoming items and brands, pricing donated goods, and training and developing staff.

ESSENTIAL FUNCTIONS/DUTIES

1. Supervise and coordinate established policies involving producing and shipping textile products and hard goods (miscellaneous).
2. Responsible for training and developing processors to ensure that we are offering exceptional service and that all Goodwill policies and procedures are being followed.
3. Assist with employee performance reviews yearly and have the Team Leader review the evaluation before it is given.
4. Address minor disciplinary infractions/absentee policy with approved documentation.
5. Assure that production quotas are met; responsible for the quality and quantity of textile and hard goods produced.
6. Research and familiarize oneself with incoming items and assign appropriate costs based on best practices.
7. Work in collaboration with the Team Leader to ensure production quotas are met monthly.
8. Responsible for staff compliance with the Consumer Product Safety Commission (CPSC) and procedures for Public Protection.
9. Responsible for ensuring all Hazmat materials are properly handled and that your staff is properly trained on how to handle these materials.
10. Assist with writing schedules and monitoring production department hours to ensure a cost-effective operation.
11. All related areas are observed to promote good housekeeping, security, and safety practices. Ensure that all areas of the backroom meet 5S Standards.
12. Inspect equipment (forklift, stacker, baler, etc.) used in the production area to ensure it is working properly.
13. Identify any Maintenance concerns and enter them into the work order system within 24 hours.
14. Communicate and collaborate effectively with other departments to ensure all merchandise is put on the sales floor in a timely manner.
15. Maintain 5S Audit Program in regards to Kaizen.

ADDITIONAL FUNCTIONS/DUTIES

1. Provide inter-departmental training as appropriate.

QUALIFICATIONS/COMPETENCIES

1. Ability to adhere to the organization's Core Principles.
2. Knowledge of textile, Hard Goods, and New Goods articles related to quality and classification.
3. Knowledge of production, inventory, and quality control and the ability to compile and analyze data for reporting systems.
4. Ability to work independently with minimal instruction and or direction from supervisor.
5. Maintain a proper and professional attitude when dealing with customers, clients, and co-workers.
6. Ability to use Outlook, Word, and Excel.

Education and/or Experience:

High School education or equivalent is required. A minimum of three (3) years supervisory experience. Prefer previous retail and/or stock handling experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.

Math Ability:

Level 1: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Computer Skills:

To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook. Ability to conduct research on items via the Internet.

Supervisory Responsibilities:

This position has supervisory responsibilities but no subordinate supervisors.

Purchasing Authority:

No Purchasing Authority.

SPECIAL CONDITIONS OF EMPLOYMENT

Physical and Environmental Requirements:

1. Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
2. Vision abilities required by this job include close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
3. Standing and sitting for long periods.
4. Perform work outside and inside; exposure to weather conditions, dust, dirt, electricity, noise, fumes and chemicals.
5. The noise level in the work environment is usually loud (examples: metal can manufacturing department, large earth-moving equipment).

Language Ability:

Level 3: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports and correspondence. Ability to speak effectively before groups.

Reasoning Ability:

Level 2: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

License and Certifications:

Valid Florida Drivers License with a clean driving record and current private auto insurance policy. Active Forklift Certification.