Production Systems Operations Engineer (Contract)

MassGenics, Inc.; Charlotte (NC); Hybrid; USD 55,000 - 66,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA/FSA

Job summary

ITech-oriented Innova Solutions is hiring a Systems Operations Engineer - Production Support for a 24-month contract in Charlotte, NC, and Chandler, AZ. You will support production systems, manage incidents, and collaborate with client teams to deliver engineering outcomes.

The role requires hands-on experience with Linux, Autosys, Windows, monitoring and performance tools, and a 24/7 support mindset. Eligible benefits and competitive pay are provided.

Qualifications

• Experience with Linux, Autosys, Windows OS, Harness, ServiceNow, TFE, Cloud Management Portal, Big Panda, App Dynamics, Thousand Eyes, Splunk.
• Proficient in incident, problem, and change management; able to work in a 24/7 environment.

Responsibilities

• Contribute to resolution of moderately complex issues and deliverables while following policies and compliance.
• Collaborate with client personnel in Systems Operations Engineering.
• Review and analyze moderately complex challenges requiring in-depth evaluation.

Skills

Linux

Autosys

Windows OS

Harness

ServiceNow

TFE

Cloud Management Portal

Big Panda

App Dynamics

Thousand Eyes

Splunk

Incident Management

Problem Management

Change Management

Tools

ServiceNow

TFE

Cloud Management Portal

SQL

Big Panda

App Dynamics

Thousand Eyes

Splunk

Job description

ITech-oriented Innova Solutions is hiring a Systems Operations Engineer - Production Support for a 24-month contract in Charlotte, NC, and Chandler, AZ. You will support production systems, manage incidents, and collaborate with client teams to deliver engineering outcomes.

The role requires hands-on experience with Linux, Autosys, Windows, monitoring and performance tools, and a 24/7 support mindset. Eligible benefits and competitive pay are provided.