Production Systems Engineer, Edge

Meta; Menlo Park (CA); On-site; USD 140,000 - 200,000; Full time

Job summary

Meta is seeking a Production Systems Engineer for the Edge Hardware team in Menlo Park to own defined areas and expand scope with ramp-up. You will work on the Edge compute fleet, contributing to NPI and sustaining efforts across multiple platforms and vendors.

Ideal candidates have 2+ years in hardware ops, strong troubleshooting, and automation skills in Python/Go, with experience in edge, CDN, or distributed infrastructure and cross-time-zone collaboration.

Qualifications

• Bachelor's degree or equivalent practical experience in CS/EE or related field.
• 2+ years in production systems engineering, infrastructure engineering, network operations, or hardware operations.
• 2+ years developing automation or tooling in Python, Go, or similar for infrastructure or hardware management.
• Experience with server or network hardware components and hands-on troubleshooting.
• Experience with configuration/fleet management in large-scale data centers, edge, or cloud environments.
• Experience working across time zones with cross-functional partners.
• Background in Edge, CDN, or distributed infrastructure; experience with OEM vendors (e.g., HPE, Dell).
• Familiarity with large-scale data analysis tools.

Responsibilities

• Contribute on Edge Hardware across New Product Introduction and Sustaining work.
• Qualify new server generations and sustain existing ones for 3–5 years in deployment.
• Build failure detection and remediation; port validation to new vendor hardware; reduce noisy checks.
• Requalify components reaching end of sale to unblock procurement of Edge servers.
• Improve fleet visibility by surfacing latent or missed failures.
• Support firmware qualification cadence for NIC, BIOS, BMC, and related components.
• Support multi-vendor enablement and rebuild provisioning and validation assumptions.

Skills

Troubleshooting

Cross-site collaboration

Time-zone coordination

Education

Bachelor's degree in Computer Science / Computer Engineering / related field or equivalent practical experience

Tools

Python

Go

Redfish/BMC tooling

Firmware qualification

Job description

About

Meta's Edge compute fleet - around 162,000 servers in more than 600 locations worldwide - is how our users reach us. Unlike most of Meta's hardware, this fleet doesn't run in our own data centers: it lives in Edge PoPs terminating user connections, and in ISP and cell-service-provider locations running caching for partner networks.The Edge Hardware team is the hardware engineering partner to the Traffic organization that owns this footprint. We are a key partner in hardware selection and qualification, qualify firmware across every component, investigate failures in the deployed fleet, and define the detection and remediation tooling that keeps it healthy. The work sits directly in the user path: a hardware fault we miss becomes a user-visible availability problem.You'd work day to day with an engineer being hired alongside you, and with the team in Dublin who owns the area today - plus the wider Edge and hardware reliability teams, and your Traffic partners, on both coasts.

Responsibilities

• As a Production Systems Engineer on Edge Hardware, you'll contribute across New Product Introduction and Sustaining work on Meta's Edge compute fleet, taking ownership of well-defined areas and growing your scope as you ramp
• Qualify successive server generations and new platforms into the fleet, and sustain existing generations for the 3–5 years they remain deployed
• Build out failure detection and remediation coverage - new checks, porting existing validation to new vendor hardware, cleaning up noisy checkers that currently create work for partner operations teams
• Help requalify components that have reached end of sale (new NICs, SSDs), unblocking Meta's ability to purchase Edge servers and replace failed parts
• Improve fleet visibility, surfacing failures we currently detect late or not at all
• Take on part of the firmware qualification cadence - NIC, BIOS, BMC, management engine, GPU VBIOS, PSU, flash
• Contribute to multi-vendor enablement - Meta's Edge fleet has run on a single server vendor for many years and we're onboarding alternatives. That means rebuilding provisioning, validation, detection and remediation assumptions that have held for years

Minimum Qualifications

• Currently has, or is in the process of obtaining a Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Degree must be completed prior to joining Meta
• 2+ years of experience in production systems engineering, infrastructure engineering, network operations, or a related hardware operations discipline
• 2+ years of experience developing automation or tooling in Python, Go, or a comparable scripting or systems programming language for infrastructure or hardware management
• Experience with server or network hardware components including switches, routers, NICs, and compute platforms, including hands-on troubleshooting and failure analysis
• Experience with configuration management, fleet management, or hardware lifecycle tooling in a large-scale data center, edge, or cloud infrastructure environment
• Experience operating or supporting distributed infrastructure across geographically dispersed sites or points of presence Experience with server BMC / iLO / Redfish, firmware upgrade frameworks, or hardware qualification workflows
• Experience working across time zones and with cross-functional partners in different sites
• Background in Edge, CDN, or distributed infrastructure. Experience working directly with OEM vendors (e.g., HPE, Dell)
• Familiarity with large-scale data analysis tools