Production Systems Engineer, NPI Storage

Meta; Austin (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

Meta is seeking an experienced Systems/Hardware engineer to join the Release to Production (RTP) team. You will own end-to-end system validation and deployment for compute and storage hardware in Meta data centers, coordinating with HW/SW co-design, hardware designers, and production services.

Roles include proactive debugging, test plan design, vendor management, and improving hardware health metrics. Strong focus on Linux, Python, C/C++, and multi-disciplinary collaboration in a matrix

Qualifications

• 6+ years of work experience in ASIC development, compute (ARM, x86), AI-ML hardware/software, storage (HDD, SSD), memory (HBM, DDR5, LPDDR5), or networking.
• Experience with Python, C/C++ in a Linux environment for server system management, automation, CI/CD, or similar.
• Experience troubleshooting complex technical issues across hardware, firmware, and software boundaries.
• Experience with HDD/SSD topologies and Linux block layer; knowledge of storage RAS and security concepts.
• Working knowledge of common bus protocols (I2C, SPI, USB, LPDDR, PCIe) and hands-on Linux server debugging.

Responsibilities

• Drive end-to-end system validation and deployment for compute and storage hardware platforms in data center environments.
• Create experiments and tooling to diagnose hardware, firmware, and software failures using telemetry and logs.
• Design and implement robust system-level test plans including functional, stress, and performance tests; include security domains where relevant.
• Collaborate with vendors and internal teams to resolve hardware/firmware issues identified in production operations.
• Develop hardware fault management strategies and improve error reporting/handling for better operation quality and cost-effectiveness.
• Lead platform enablement, hardware validation, tooling specs, and integration for customer workloads.
• Create dashboards and data visualizations to surface hardware health signals and remediation progress across fleets.
• Drive test methodology discussions to continuously improve test quality within Meta and the industry.

Skills

Python

C/C++

Linux

System validation

Troubleshooting

Education

Bachelor's degree in Computer Science or Computer Engineering

Tools

JTAG

GDB

DSTREAM

Trace32

Job description

About

Meta is seeking a highly skilled and experienced Systems/Hardware engineer to join our Release to Production (RTP) team. The RTP team is responsible for the end-to-end hardware lifecycle of all Meta servers, including prototyping, preproduction hands-on system validation, hardware debugging, and stress testing. As a Systems/Production Systems Engineer, you will work closely with various teams, including HW/SW co-design teams, hardware designers, networking teams, system manufacturers, component vendors, capacity engineering, production engineering, production services, and data center operations teams to enable new systems that will be deployed in our production data centers.

Responsibilities

• Drive and lead end-to-end system validation, and deployment for cutting-edge Compute and Storage hardware platforms, including CPUs, Flash, Hard Disk Drives and Data Center Processing Units (DPUs) in data center environments
• Proactively create experiments and tooling to diagnose and root cause hardware, firmware, and software failures across compute, storage, and networking systems using telemetry, logs, and hands-on debugging
• Design and implement robust system-level test plans, including functional, stress, and performance tests. Test plans may also include emerging security domains such as Confidential Computing
• Drive component vendors and system manufacturers to resolve hardware and firmware issues identified during production operations
• Interface with external vendors and internal teams to understand the system architecture and develop hardware fault management for various server products
• Drive new platform enablement, hardware validation, tooling specifications, and integration, customer workload testing, and experiment creation to detect and diagnose hardware/firmware/software health issues
• Leverage understanding of RAS (reliability, availability, serviceability) to improve error reporting and error handling mechanisms for better operation quality and cost/effectiveness
• Analyze production failure data to identify systemic trends and drive corrective actions with internal teams and external vendors
• Create and maintain dashboards and data visualizations to surface hardware health signals and track remediation progress across the fleet
• Drive necessary discussions with external and internal teams on test specifications and methodologies to improve test quality continuously, both within Meta, and in the broader industry

Minimum Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
• Bachelor's degree in Computer Science, Computer Engineering, a relevant technical field, or equivalent practical experience
• 6+ years of work experience in one or more domains such as: ASIC development, compute (ARM, x86), AI-ML hardware/software, storage (HDD, TLC/QLC SSD, HBA), memory (HBM, DDR5, LPDDR5), network (NIC, DPU), server interconnect technologies, or similar
• Knowledge of architecture and components on one of the following products: server/PC/Laptop
• Development or debug experience in one or more areas: hardware fault management, error reporting, error handling on hardware products
• Experience with Python, C/C++ and/or similar languages, within a Linux environment, for server system management, automation, version control, CI/CD, or similar
• Experience troubleshooting complex technical issues across hardware, firmware, and software boundaries
• Experience communicating technical findings and recommendations to cross-functional teams, including hardware designers, vendors, and operations stakeholders
• Experience working in a matrix organization Experience in designing and/or validating HDD and/or SSD topologies and their various subsystems, and familiarity with the Linux block layer. Functional knowledge of storage RAS and security concepts
• Working/functional knowledge of common bus protocols such as I2C, SPI, USB, LPDDR, and/or PCIe
• Hands-on experience in managing/debugging Linux servers
• Hands-on experience troubleshooting problems at the system level, crossing across multiple components, as well as hardware, firmware, and software boundaries
• Understanding of the hardware development process and how it pertains to the test strategy. Experience authoring test plans for complex chipsets for functional, stress, and performance testing
• Experienced in the integration of lab tools for automated workflows with large-scale deployments
• Familiarity with debugging tools for systems-on-chip (SoCs) - e.g., JTAG, GDB, DSTREAM, Trace32
• 2+ years of experience scripting automation in Python or equivalent
• Proficiency in continuous integration/continuous delivery tools
• 7+ years of experience with a subset of one of the following domains: Compute Systems, Storage Systems, Accelerated Compute Systems/HPC, Kernel/Firmware Development and/or testing, Post Silicon Bringup