Production Support Technician - 3rd Shift (Mon - Th, 6pm - 4am)

US Conec Ltd.; Hickory (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

4 weeks PTO

Health, dental, and vision plans

401(k) with employer match

Collaborative culture

Job summary

US Conec, Ltd. is seeking a skilled Production Support Technician to join our Hickory, NC team. You will support manufacturing by preparing, assembling, and testing molded ferrules, coordinating with engineering, quality, and production to drive quality and efficiency.

Responsibilities include order‑level data entry, precise measurement with micrometers and interferometers, and documenting results in MS Office. Candidates need 2+ years in a technical role and a strong eye for detail.

Qualifications

• High school diploma or GED required; associate degree in a technical field preferred.
• Minimum 2+ years of experience in measurement, instrumentation, manufacturing, or related technical role.
• Experience in the fiber optics or electronics industry is a plus.
• Strong verbal and math skills to interpret instructions and verify part counts.
• Ability to interpret data and specifications with high accuracy.
• Excellent problem‑solving skills and attention to detail.
• Ability to work independently and in cross‑functional teams.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Access, Outlook).
• Manual dexterity and visual acuity for precision assembly and measurement.

Responsibilities

• Prepare fiber optic connectors, ferrules, and assemblies for inspection and testing.
• Perform measurements and optical performance testing to ensure compliance with specifications.
• Document and file test results using Microsoft Excel, Access, and Outlook.
• Record, analyze, and report measurement data to support quality and regulatory compliance.
• Interpret technical drawings, layouts, and manuals for accurate assembly and testing.
• Ensure all work complies with company policies, safety standards, and applicable regulations.
• Use cable cutting machines to cut fiber optic ribbons and cables to specified lengths.
• Perform precise measurements using micrometers, interferometers, inspection scopes, and return loss meters.
• Diagnose and troubleshoot measurement errors, process deviations, and equipment issues.
• Maintain lab tools, equipment, and workspace in a clean, safe, and organized condition.
• Collaborate with engineering teams to improve measurement processes and test procedures.
• Provide technical support to production, quality, and other internal departments.
• Assist in troubleshooting test failures and support root cause analysis.
• Report progress and completion of work orders in the company’s business systems.

Skills

Measurement

Instrumentation

Manufacturing

Data interpretation

Microsoft Office

Education

High school diploma / GED

Associate degree (technical) preferred

Tools

Excel

Access

Outlook

Micrometers

Interferometers

Inspection scopes

Return loss meters

Job description

Hickory, North Carolina, United States

US Conec, Ltd.

Engineering Innovation. Precision Plastics. Powering AI.

USConec, Ltd. is a trusted, global company that prides itself on engineering excellence—creating innovative connectivity solutions that support today’s most important technologies. We foster a friendly, inclusive culture that values teamwork, creativity, and mutual respect. At USConec, you’ll find real opportunities to grow and make a meaningful impact in a company that genuinely cares about its people and its customers. With competitive compensation, excellent benefits, and a supportive environment, this is a place where you can build your future—whether your interests lie in manufacturing, engineering, operations, or beyond.

Overview

US Conec is seeking a skilled Production Support Technician to join our team in Hickory, NC. In this role, you’ll support manufacturing and operations by preparing, assembling, polishing, inspecting, and measuring molded ferrules to ensure they meet performance specifications and customer expectations. You’ll collaborate with engineering, quality, and production teams to troubleshoot issues, improve processes, and maintain high levels of operational efficiency. Production Support roles require mandatory overtime (including every‑other‑weekend)

Responsibilities

• Prepare fiber optic connectors, ferrules, and assemblies for inspection and testing.
• Perform measurements and optical performance testing to ensure compliance with specifications.
• Document and file test results using Microsoft Excel, Access, and Outlook.
• Record, analyze, and report measurement data to support quality and regulatory compliance.
• Interpret technical drawings, layouts, and manuals for accurate assembly and testing.
• Ensure all work complies with company policies, safety standards, and applicable regulations.
• Use cable cutting machines to cut fiber optic ribbons and cables to specified lengths.
• Perform precise measurements using micrometers, interferometers, inspection scopes, and return loss meters.
• Diagnose and troubleshoot measurement errors, process deviations, and equipment issues.
• Maintain lab tools, equipment, and workspace in a clean, safe, and organized condition.
• Collaborate with engineering teams to improve measurement processes and test procedures.
• Provide technical support to production, quality, and other internal departments.
• Assist in troubleshooting test failures and support root cause analysis.
• Report progress and completion of work orders in the company’s business systems.

Must Haves

• High school diploma or GED required; associate degree in a technical field preferred.
• Minimum 2+ years of experience in measurement, instrumentation, manufacturing, or related technical role.
• Experience in the fiber optics or electronics industry is a plus.
• Strong verbal and math skills to interpret instructions and verify part counts.
• Ability to interpret data and specifications with high accuracy.
• Excellent problem‑solving skills and attention to detail.
• Ability to work independently and in cross‑functional teams.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Excel, PowerPoint, Access, Outlook).
• Manual dexterity and visual acuity for precision assembly and measurement.

What We Offer

• Competitive base salary with performance‑based bonus potential.
• 4 weeks of PTO to relax and recharge.
• Health, dental, and vision plans to support you and your family.
• 401(k) retirement savings plan with employer match and planning resources.
• A collaborative, team‑based culture that fuels innovation.
• Paid holidays and employee recognition programs to celebrate your achievements.
• Community engagement and STEM outreach opportunities to give back locally.

US Conec will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Join US Conec today and be part of a team that values each other, promotes innovation and growth, and strives to exceed customer expectations in everything we do.

US Conec is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status, or any other legally protected characteristics

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in US Conec, Ltd.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.