Production Support Technician

Xylem; Carterville (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

PTO and paid holidays

Retirement plan

Health, dental, vision insurance

Career progression plans

Tuition Reimbursement

Wellness Program

Employee Discount Program

Job summary

Xylem in Carterville, IL is seeking a HUB Production Support Technician to bolster production, inventory, logistics, and yard operations. You will help ensure equipment is ready when customers need it, handle shipments, receive and stock components, and support fabrication activities in a fast-paced industrial setting.

This hands-on role requires forklift experience, strict adherence to safety procedures, and strong teamwork to coordinate across multiple operational functions.

Qualifications

• High School Diploma or GED required.
• 2+ years in an industrial/manufacturing environment.
• Experience operating forklifts or other powered equipment.
• Inventory control, shipping/receiving, or logistics experience preferred.
• Strong communication and teamwork skills.
• Basic computer proficiency (MS Office).
• Able to follow detailed procedures and work safely in production.
• Strong organizational skills and attention to detail.

Responsibilities

• Load and unload equipment and deliveries from branches and carriers.
• Receive, inspect, and stock pumps, parts, and inventory.
• Package and stage equipment for shipment.
• Pull parts to support production schedules.
• Operate forklifts and material-handling equipment safely.
• Organize and stage equipment for rental and operations.
• Support yard operations and move and track equipment.
• Assist with fabrication, maintenance, and paint shop activities.
• Follow safety policies and company procedures.

Skills

Strong communication

Teamwork

Attention to detail

Adaptability

Safety awareness

MS Office proficiency

Education

High School Diploma or GED

Tools

Forklift operation

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Carterville, IL

7:00 AM - 4:00 PM

Make an Impact Across Operations, Logistics, and Production

At Xylem, operational excellence starts with the people who keep equipment, materials, and workflows moving. As a HUB Production Support Technician, you’ll play a critical role in supporting production, inventory, logistics, and yard operations while helping ensure equipment is ready when our customers need it most.

This is an ideal opportunity for someone who enjoys hands-on work, thrives in a fast-paced industrial environment, and wants exposure to multiple areas of operations. From receiving equipment from large-scale demobilizations and managing inventory to operating forklifts and supporting fabrication activities, every day brings new opportunities to learn, contribute, and grow.

What You’ll Be Doing

• Load and unload equipment, materials, and deliveries from company branches and transportation carriers.
• Receive, inspect, and stock pumps, parts, and related inventory.
• Package, prepare, and stage equipment and parts for shipment.
• Pull parts, materials, and pump equipment to support production schedules and workflows.
• Operate forklifts and other material-handling equipment safely and efficiently.
• Locate, organize, and stage equipment for rental and operational needs.
• Support yard operations by moving, tracking, and organizing equipment.
• Assist with fabrication, maintenance, equipment preparation, and paint shop activities.
• Operate blast booth equipment and work with various coatings and blasting media.
• Provide logistical support across HUB operations as business demands require.
• Maintain a clean, organized, and safe shop and yard environment.
• Follow all company safety policies, procedures, and best practices.

What We’re Looking For

High School Diploma or GED required.

2+ years of experience in an industrial or manufacturing environment

Experience operating forklifts or other powered industrial equipment required.

Previous inventory control, shipping/receiving, or logistics experience preferred.

Strong communication and teamwork skills.

Basic computer proficiency, including Microsoft Office applications.

Ability to follow detailed procedures and work safely in a production environment.

Strong organizational skills and attention to detail.

Ability to adapt to changing priorities and support multiple operational functions.

What We Offer

• Competitive pay: $23.00 - $26.00 per hour
• Generous PTO package and paid holidays
• Generous retirement savings plan
• Customizable health, dental and vision insurance (eligible on first date)
• Career progression plans
• Reward and recognition programs
• Paid parental leave
• Tuition Reimbursement
• Company Wellness Program
• Employee Discount Program

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and reuse. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark.

We prioritize our employees’ well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).

Proud to be an Equal Employment Opportunity (including disability and veterans) and Aff

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology!

#XylemCareers #GlobalImpact #WaterInnovation