Production Support Specialist (Experienced Only)

Aspen Contracting; Lee's Summit (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

PTO + paid holidays

Paid training and ongoing development

Job summary

Aspen Contracting is looking for an experienced Production Support Specialist to join our NHQ team. If you’ve supported production in roofing, construction, restoration, or fast-paced field operations, you already know this job isn’t for beginners.

A detail‑driven, high‑urgency professional who moves jobs forward and supports crews with precision will thrive here. This role emphasizes materials coordination, scheduling, job flow, and the operational heartbeat of successful roofing projects.

Qualifications

• 1–3+ years in production support or project coordination.
• Experience in roofing/construction or insurance restoration preferred.
• Strong scheduling, materials coordination, and vendor coordination.
• Excellent communication and ownership mentality.
• Familiarity with suppliers (ABC, SRS, Beacon).

Responsibilities

• Support multiple production managers and active jobs.
• Coordinate materials, deliveries, and job readiness.
• Manage job flow from assignment to final completion.
• Maintain documentation, photos, permits, and warranties.
• Communicate professionally with homeowners, crews, and vendors.
• Assist with scheduling builds, inspections, and follow‑up work.
• Update CRM systems and job files in real time.
• Troubleshoot job issues quickly and escalate when needed.

Skills

Production support

Project coordination

Vendor coordination

CRM software

Communication

Problem solving

Tools

CRM software

Job description

Production Support Specialist (Experienced Only)

Department: Production Support

Employment Type: Full Time

Location: NHQ

Reporting To: Trisha White

Compensation: $18.00 - $20.00 / hour

Description

If you’ve supported production in roofing, construction, restoration, or fast‑paced field operations, you already know this job isn’t for beginners. Aspen Contracting is looking for an experienced, detail‑driven, high‑urgency Production Support Specialist who knows how to move jobs forward, keep schedules tight, and support crews and managers with precision.

This role is built for someone who understands materials coordination, scheduling, job flow, and the operational heartbeat behind successful roofing projects.

What You’ll Do

• Support multiple production managers and active jobs at once
• Coordinate materials, suppliers, deliveries, and job readiness
• Manage job flow from assignment build final completion
• Maintain correct documentation, photos, permits, and warranties
• Communicate professionally with homeowners, crews, and vendors
• Assist with scheduling builds, inspections, and follow‑up work
• Update CRM systems and job files in real time
• Troubleshoot job issues quickly and esaclate when needed

This is a role where your speed, accuracy, and problem‑solving directly impact project success.

What We’re Looking For (Experienced Required)

• 1–3+ years in production support, project coordination, roofing, construction, insurance restoration or similar
• Strong understanding of materials, scheduling, and vendor coordination
• Fast‑paced multitasker with high accuracy
• Excellent communication and follow‑through
• CRM or project management software experience
• Strong problem‑solving skills and ownership mentality

• Roofing or exterior construction background
• Familiarity with suppliers (ABC, SRS, Beacon, etc.)
• Understanding of roofing job flow and punch lists
• Insurance documentation knowledge

Here’s why experienced candidates choose us — and stay:

• A nationwide, industry‑leading company with long‑term stability
• Real career growth opportunities in operations and production management
• A supportive, fast‑moving team environment where your work actually matters
• Paid training and ongoing development
• Healthcare benefits
• PTO + paid holidays
• Consistent job volume all year
• A culture that rewards discipline, detail, ownership, and high standards
• Leadership that shows up, supports you, and sets you up to win

Apply if you’re someone who:

• thrives in organized chaos
• loves structure and accuracy
• works with urgency
• communicates clearly
• takes ownership and doesn’t make excuses

If that’s you — Aspen wants you on our production team.