Production Support Specialist

Ball Horticultural Company; Chicago, Northern (IL, KY); Híbrido; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

401k/Profit Sharing

Paid Time Off

Descripción de la vacante

Ball Horticultural Company is seeking a Production Planning/STS Support/Float to keep seed production and Seed Technology Services running smoothly. You will enter work orders, coordinate orders and shipping, and maintain records while covering for capacity shifts to meet deadlines.

teamwork with customers, coworkers, and lab production activities to ensure accurate, on-time delivery and consistent quality.

Formación

• High school diploma or GED required.
• Experience entering and maintaining records in a computer system.
• Verbal and written communication with internal/external customers.
• 1+ year of experience in an office environment or with seed.
• Microsoft Office experience.
• Bilingual in English and Spanish is a plus.
• Basic math and computer skills.

Responsabilidades

• Enter Seed Production work orders using SAP to maintain a consistent production workflow.
• Coordinate STS order intake, preparation work, database entry, paperwork, shipping, and customer communications so requests move through the process accurately and on time.
• Provide timely, professional service to internal and external customers and communicate information clearly as work progresses.
• Maintain process documentation and communicate updates so coworkers have current information for completing the work.
• Share responsibilities across STS and Lab Production, moving between work areas to maintain consistent quality while meeting deadlines.
• Follow quality control measures and watch for signs of tampering or contamination during the work.
• Cross-train and float into plug testing, priming, seed pelleting, and seed coating work, including work with machinery, when capacity is needed.
• Participate in continuous improvement exercises and adapt work practices as needs and requirements change.

Conocimientos

Communication skills

Microsoft Office

Data entry

Seed experience

Bilingual Spanish (plus)

Basic math

Educación

High school diploma/GED

Herramientas

SAP

Descripción del empleo

Description

As the Production Planning/STS Support/Float, you keep seed production and Seed Technology Services work moving by entering work orders, coordinating order and shipping activities, maintaining records, and covering work where the team needs capacity. You connect customers, coworkers, and lab production activities so work is completed accurately, on time, and with consistent quality. When done well, the role keeps customer service reliable while helping the team respond to seasonal and changing workload needs.

Requirements

Job Responsibilities

• Enter Seed Production work orders using SAP to maintain a consistent production workflow.
• Coordinate STS order intake, preparation work, database entry, paperwork, shipping, and customer communications so requests move through the process accurately and on time.
• Provide timely, professional service to internal and external customers and communicate information clearly as work progresses.
• Maintain process documentation and communicate updates so coworkers have current information for completing the work.
• Share responsibilities across STS and Lab Production, moving between work areas to maintain consistent quality while meeting deadlines.
• Follow quality control measures and watch for signs of tampering or contamination during the work.
• Cross-train and float into plug testing, priming, seed pelleting, and seed coating work, including work with machinery, when capacity is needed.
• Participate in continuous improvement exercises and adapt work practices as needs and requirements change.

Job Requirements

• High school diploma/GED.
• Ability to enter and maintain records in a computer system.
• Verbal and written communication skills for communicating with internal and external customers.
• 1+ year of experience working in an office environment or with seed.
• Microsoft Office experience.
• Bilingual in English and Spanish is a plus.
• Basic math and computer skills.

Physical Requirements

• Sitting/standing: 100% per day.
• Lift/carry: 40 lbs., 5% per day.
• Push/pull: 50 lbs., 10% per day.
• Kneeling/bending: 20% per day.
• Reaching above shoulder level: 15% per day.
• Climbing/balance using a step stool: 5% per day.
• Use of hands/fingers: 100% per day.
• Cold environment: 5°C / 41°F, 5% per day.

Hourly Pay Range: $18 – 20 / hour

Our promise to you

We create excitement in the world of flowers and are the first choice for service. We deliver all the best and nothing else! To you, we deliver a work environment and a culture where building long‑lasting relationships internally and externally is important. We believe that good communication, sharing ideas and collaborating on projects will set us up for success. We keep both our feet on the ground and are approachable.

In addition to this we provide a comprehensive Total Rewards package that includes:

• Medical, dental, life and long‑term disability insurance
• 401k/Profit Sharing Retirement Plan
• Paid time off benefits including vacation and holidays
• Tuition assistance
• An onsite subsidized café overlooking 30 acres of renowned display gardens and restored natural areas
• Employee Assistance Program and Positive Health programs