Production Support Engineer

Flex; West Columbia (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Flex is seeking a Production Support Engineer in Columbia, SC to provide hands-on design and manufacturing support for critical power equipment. You will approve drawings, initiate ECOs, define tolerances, and lead root-cause analyses to prevent recurring issues.

Collaboration with electrical, manufacturing, and quality teams is essential for manufacturability and continuous improvement. The role emphasizes mechanical design, DF/DFS, and generating manufacturable outputs while supporting design

Qualifications

• Typically requires a bachelor’s degree in mechanical engineering (or equivalent experience).
• 5+ years of experience in design engineering or production support.
• Proficiency in 3D CAD (Inventor, SolidWorks, or similar) and 2D drawings.
• Experience supporting manufacturing environments (issue resolution, root cause analysis).
• Strong understanding of sheet metal design, enclosures, and mechanical assemblies.

Responsibilities

• Approve mechanical drawings and design updates within delegated authority.
• Initiate ECRs/ECOs and define corrective actions for design-related issues.
• Specify materials, finishes, hardware, and critical tolerances for mechanical components.
• Serve as primary engineering support for manufacturing issues (fit, form, function, BOM, drawing discrepancies).
• Lead root cause analysis and implement corrective actions for recurring build issues.
• Design ownership: create/update 3D models, 2D drawings, and BOMs.
• Ensure designs meet DFM/DFS principles, quality standards, and customer requirements.
• Review and validate designs for manufacturability, tolerances, and integration with electrical systems.
• Cross-functional collaboration with electrical engineering, manufacturing, supply chain, and quality teams.
• Support vendor and supplier interactions for component design and issue resolution.
• Identify opportunities for standardization, cost reduction, and process improvement.

Skills

Design engineering

Production support

Root cause analysis

Collaboration

Tolerances understanding

Education

Bachelor's degree in mechanical engineering

Tools

3D CAD (Inventor/SolidWorks)

2D drawings

PDM systems

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Production Support Engineer located in Columbia, SC. Reporting to the Engineer Manager, the Production Support Engineer will provide hands‑on engineering support for production and design of critical power equipment (e.g., LV switchgear, PDU, RPP, Databar). This role focuses on resolving build issues, improving product designs, and ensuring accurate, manufacturable engineering outputs. Primary emphasis is on mechanical design and production support, with strong collaboration across electrical and manufacturing teams.

What a typical day looks like

• Approve mechanical drawings and design updates within delegated authority.
• Initiate ECRs/ECOs and define corrective actions for design-related issues.
• Specify materials, finishes, hardware, and critical tolerances for mechanical components.
• Production Support
  • Serve as primary engineering support for manufacturing issues (fit, form, function, BOM, drawing discrepancies).
  • Lead root cause analysis and implement corrective actions for recurring build issues.
  • Drive timely resolution of shop floor escalations to maintain production schedules.
• Design Ownership
  • Create and update 3D models, 2D drawings, and BOMs for mechanical components and assemblies.
  • Ensure designs meet DFM/DFS principles, quality standards, and customer requirements.
  • Review and validate designs for manufacturability, tolerances, and integration with electrical systems.
• Cross-Functional Collaboration
  • Partner with electrical engineering, manufacturing, supply chain, and quality teams to resolve issues and improve designs.
  • Participate in design reviews and production readiness reviews.
  • Support vendor and supplier interactions for component design and issue resolution.
• Continuous Improvement
  • Identify opportunities for standardization, cost reduction, and process improvement.
  • Contribute to design libraries, best practices, and reusable solutions.
  • Support value engineering and product lifecycle improvements.

The experience we’re looking to add to our team

• Typically requires a bachelor’s degree in mechanical engineering (or equivalent experience).
• 5+ years of experience in design engineering or production support.
• Proficiency in 3D CAD (Inventor, SolidWorks, or similar) and 2D drawings.
• Experience supporting manufacturing environments (issue resolution, root cause analysis).
• Strong understanding of sheet metal design, enclosures, and mechanical assemblies.
• Electro‑mechanical system experience (integration of mechanical and electrical components). (prefer)
• Exposure to critical power equipment (switchgear, PDU, RPP, etc.)( prefer)
• Familiarity with ECN/ECO processes and PDM systems. (prefer)
• Knowledge of UL requirements, thermal considerations, and enclosure design constraints. (prefer)

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).