Production Support Analyst (Tier 1/2)

Think Tank, Inc.; Washington (District of Columbia); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Think Tank, Inc. is seeking an experienced Data Analyst to support reporting, analytics, and data validation for financial systems in a hybrid role in Washington, DC.

The candidate will provide insights into system performance and data accuracy. Requirements include a Bachelor's degree in Data Analytics or related field, 8+ years in application or production support, strong SQL and data analysis skills, and experience with BI tools like Tableau.

Qualifications

• Bachelor's degree in Data Analytics, Finance, or related field.
• 8+ years of experience in application or production support.
• Strong SQL and data analysis skills.
• Experience with BI tools such as Tableau or similar.

Responsibilities

• Perform data extraction and SQL queries.
• Support financial reporting and reconciliation.
• Validate and analyze financial data.
• Develop dashboards and reports (Tableau/BI tools).
• Provide ad-hoc reporting and analytics.
• Support audit data requests and data quality improvements.
• Track system performance metrics.

Skills

SQL

Data analysis

Analytical thinking

Education

Bachelor's degree in Data Analytics/Finance or related field

Tools

Tableau

Job description

Job Description

Job Description

*Applicants must be US Citizens or permanent residents*Hybrid Position in Washington DC*Position is subject to contract award*3 professional references requiredPosition DescriptionThe Data Analyst supports reporting, analytics, and data validation for financial systems. This role provides insights into system performance and financial data accuracy.RequirementsBachelor's degree in Data Analytics, Finance, or related field8+ years of experience in application or production supportStrong SQL and data analysis skillsExperience with BI tools (Tableau or similar)Knowledge of financial systems and reportingResponsibilitiesPerform data extraction and SQL queriesSupport financial reporting and reconciliationValidate and analyze financial dataDevelop dashboards and reports (Tableau/BI tools)Provide ad-hoc reporting and analyticsSupport audit data requests and data quality improvementsTrack system performance metrics