Production Supervisor (Team Lead)

Ultipro; Morristown (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Ultipro is seeking a Production Supervisor/Team Lead to guide production associates toward safety, quality, and efficiency goals. You will collaborate with the Production Manager to establish priorities and coach staff in a fast-paced environment.

This role requires strong leadership, problem-solving abilities, and a commitment to Lean manufacturing practices. You will manage staffing, shift data, and work orders while upholding regulatory compliance.

Qualifications

• Proven leadership experience in production operations.
• Able to coach, mentor and develop staff effectively.
• Strong communication and interpersonal skills.

Responsibilities

• Lead production teams to meet safety, quality and output goals.
• Manage direct reports with coaching, reviews and development plans.
• Maintain staffing of full-time and temporary associates.
• Monitor shift data (output, downtime, waste) and report results.
• Ensure proper closure of work orders and hours captured.
• Promote safety culture and ensure regulatory compliance.
• Coordinate with the Production Manager to set priorities.
• Handle incident investigations with Safety Coordinator when needed.
• Fill in for Asset Leader when required.

Skills

Leadership

Coaching

Communication

Problem solving

Teamwork

Analytical thinking

Education

High School or GED

Tools

JD Edwards

Microsoft Office

Job description

As a Production Supervisor/Team Lead, you will be at the forefront of our production teams, guiding and coaching associates to meet safety, quality, and production goals. Using a process-based leadership model, you will collaborate closely with the Production Manager/Asset Lead to establish priorities and ensure that short-term and long-term objectives are met. This role requires strong leadership and coaching skills to drive success.

Essential Accountabilities:

• Execute business processes to maintain production rates and adhere to policy and procedure expectations.
• Manage the performance of direct reports, including one-on-one meetings, training schedules, reviews, development plans, and disciplinary documentation.
• Communicate business priorities, strategies, and information to the team and other functional areas.
• Ensure a safety and quality culture is sustained.
• Manage and maintain staffing of full-time and temporary associates.
• Be accountable for metrics tied to the work center scorecard and ensure the accuracy of shift data (output, labor waste, downtime).
• Develop familiarity with converting equipment to guide associates in troubleshooting and problem-solving when equipment is not running properly.
• Ensure proper closure of work orders, entering hours and quantities, and lot of the day.
• Investigate and document accident reports in collaboration with the Safety Coordinator and document near-miss opportunities.
• Fill in for the Asset Leader in their absence when assigned or necessary.
• Demonstrate a strong commitment to our company's RRITE Values - Renew, Respect, Integrity, Teamwork, and Excellence.
• Promote a culture of safety and ensure all work is performed safely.
• Contribute to a cooperative working effort by being willing to perform other job-related tasks as needed.

This position is designated as a Safety-Sensitive (A safety-sensitive position is one in which the associate’s inability or impaired ability to perform their job-related tasks could result in a direct threat to the associate’s safety or the safety of others).

Qualification Requirements: To succeed in this role, you must meet the following requirements:

• Internal Candidates:
• High School or GED
• 2 years of production operations experience
• 1 year of demonstrated leadership competency (e.g., backup team lead, problem-solving, effective interpersonal skills)
• External Candidates:
• High School or GED
• 2 years of production operations experience
• 1 year of supervisory experience
• Proficiency with PCs, including Microsoft Office and JD Edwards
• Knowledge of Lean Manufacturing and SPC/SQC tools and techniques
• Familiarity with OSGH, GMP, and FDA regulations and guidelines
• Ability to work independently with minimal supervision
• Flexibility in schedule
• Strong leadership, verbal, written, analytical, mathematical, reasoning, and interpersonal skills
• Ability to work in a team environment with diverse personalities
• Organizational and multitasking skills in a fast-paced environment

Grade 9

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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