Production Supervisor-Finish Department 6:30 PM-3:30 AM shift

Pendleton Woolen Mills (retail); Washougal (WA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

PTO + paid holidays

Life and long-term disability

FSA and employee assistance

Employee discounts

Job summary

Pendleton Woolen Mills (retail) is seeking a Production Supervisor to lead day-to-day production operations in a union manufacturing setting. You will supervise staff, ensure safety, quality, cost, and delivery, and enforce the CBA across your area.

The role emphasizes coaching, disciplined documentation, and on-floor leadership to meet production goals. Strong knowledge of Lean or continuous improvement and ISO/QMS familiarity are preferred.

Qualifications

• High school diploma or equivalent required.
• Working knowledge of workplace safety practices and ability to enforce safety policies.
• Minimum of five years of production management experience, preferably across multiple shifts in a unionized environment.
• Experience with performance management, coaching, corrective action, and employee documentation.
• Strong written and verbal communication, leadership, problem-solving, and conflict-resolution skills.
• Ability to lead a diverse workforce and resolve issues promptly and professionally.
• Proficiency in Microsoft 365 including Outlook and Excel; ability to use timekeeping and business systems.
• Experience monitoring KPIs; Lean or continuous improvement knowledge preferred.
• Familiarity with ISO 9001 or QMS preferred.

Responsibilities

• Supervise and coordinate daily production activities to ensure safe, efficient operations.
• Enforce safety standards and address unsafe conditions immediately.
• Assign work, set priorities, and adjust staffing to meet production goals.
• Monitor quality and ensure products meet specifications.
• Train and coach employees, provide feedback and corrective direction as needed.
• Apply company policies and the CBA consistently and fairly.
• Administer progressive discipline per guidelines.
• Maintain accurate documentation of performance, attendance, and incidents.
• Review and enforce timekeeping and attendance requirements.
• Identify and resolve operational, production, and equipment issues; coordinate with maintenance.
• Lead shift (Tier 1) meetings and communicate expectations clearly.
• Support QMS requirements, audits, and continuous improvement efforts.

Skills

Leadership

Communication

Problem-solving

Conflict resolution

Safety awareness

Education

High school diploma or equivalent

Tools

Microsoft 365 (Outlook, Excel)

Timekeeping systems

Job description

POSITION SUMMARY

The Production Supervisor is responsible for leading day-to-day production operations in a fast-paced, union manufacturing environment. This role ensures safety, quality, cost, and delivery expectations are consistently met while directly supervising employees and enforcing company policies and the Collective Bargaining Agreement (CBA). Supervisors are accountable for maintaining consistent standards in employee management, documentation, discipline, and operational execution within their assigned area of responsibility.

ESSENTIAL FUNCTIONS OF THE JOB

• Supervise and coordinate daily production activities to ensure safe, efficient operations
• Enforce safety standards and address unsafe conditions immediately
• Assign work, set priorities, and adjust staffing to meet production goals
• Monitor quality and ensure products meet specifications
• Train and coach employees, verify understanding and application of job tasks and procedures, and provide feedback and corrective direction as needed
• Apply company policies, work rules, and the Collective Bargaining Agreement consistently and fairly
• Administer progressive discipline in line with established guidelines
• Maintain accurate and timely documentation of performance, attendance, and incidents
• Review and enforce timekeeping and attendance requirements
• Identify and resolve operational, production, and equipment issues, coordinating with maintenance and other departments as needed to support production flow.
• Lead shift (Tier 1) meetings and communicate expectations clearly
• Support QMS requirements, audits, and continuous improvement efforts
• Perform other duties as assigned

CORE EXPECTATIONS (The knowledge/abilities that the incumbent must demonstrate competency)

• Apply policies, work rules, and the Collective Bargaining Agreement consistently and fairly
• Address performance, attendance, behavior, and operational issues promptly and ensure appropriate follow-through
• Maintain accurate, timely, and objective documentation
• Communicate expectations clearly and lead effective Tier 1 meetings
• Maintain an active presence on the production floor and stay engaged in daily operations
• Make sound decisions based on facts, policy, safety, and operational needs
• Keep operations focused on safety, quality, production, and delivery priorities
• Model professionalism, accountability, and respectful workplace behavior

KEY PERFORMANCE INDICATORS:

• Safety Performance
• Production Efficiency / Throughput
• Quality Performance
• Employee Development & Engagement

BEHAVIORAL (The method in which the incumbent delivers results)

• Demonstrate accountability and ownership for decisions and outcomes
• Communicate clearly, professionally, and respectfully
• Maintain composure and sound judgment in challenging situations
• Apply expectations consistently and without favoritism
• Address concerns directly and constructively
• Adapt effectively to changing priorities in a fast-paced manufacturing environment
• Promote teamwork, employee development, and continuous improvement

QUALIFICATIONS (The training, education, and/or experience necessary to fulfill the job)

• High school diploma or equivalent required
• Working knowledge of workplace safety practices and the ability to enforce established safety policies and procedures
• Minimum of five years of production management experience, preferably overseeing multiple shifts in a unionized environment.
• Experience with performance management, employee coaching, corrective action, and employee documentation
• Strong written and verbal communication, leadership, problem-solving, and conflict-resolution skills
• Ability to lead a diverse workforce, address employee concerns, and resolve issues promptly and professionally
• Proficiency in Microsoft 365, including Outlook and Excel, and the ability to effectively use company timekeeping and other business systems
• Experience monitoring and achieving performance KPIs; knowledge of Lean or similar continuous improvement practices preferred
• Familiarity with ISO 9001 or an equivalent Quality Management System (QMS) preferred

WORK ENVIRONMENT

• Work is performed primarily on the production floor in a textile manufacturing environment with exposure to industrial machinery, moving equipment, noise, airborne textile fibers, and varying temperatures
• Requires frequent standing, walking, and movement throughout the facility, with occasional lifting, pushing, or pulling of materials as needed.
• Requires use of appropriate Personal Protective Equipment (PPE), including hearing protection and safety footwear.
• Requires continuous awareness of operations and the ability to respond promptly to safety, production, equipment, and employee issues.
• Work is performed in a fast-paced environment requiring sustained attention, sound judgment, and compliance with all safety policies, procedures, and regulatory requirements.

BENEFITS

• M-F 6:30 PM-3:30 AM
• Medical, dental and vision coverage, with Pendleton covering the majority of employee premiums.
• 401(k) with a company match of up to 3.5%.
• PTO from your first day, plus eleven paid holidays for eligible corporate employees.
• Company-paid life and long-term disability insurance.
• Flexible spending accounts, confidential employee assistance resources, and access to applicable paid family and medical leave programs.
• Enjoy employee discounts on the products and timeless styles that have been part of Pendleton for generations.