Production Supervisor (2nd shift)

Sara Lee Frozen Bakery; Traverse City (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Sara Lee Frozen Bakery is seeking a Production Supervisor to join the plant leadership team. You will supervise production associates and partner with maintenance, sanitation, and shipping to drive safety, quality and continuous improvement while meeting daily targets and budgets.

In this role you will build a high-performing shift team, manage training, and implement policies to ensure reliable line operation.

Qualifications

• Bachelor’s degree preferred; not required.
• 3–5 years of supervisory experience in production, preferably in food processing or fast-paced consumer products manufacturing.
• Excellent communication skills (verbal and written).
• Strong organizational skills.
• Willingness to work flexible hours including nights, weekends, and holidays.
• Willingness to write routine reports and correspondence.
• Knowledge of FDA, USDA, and EPA is preferred.
• Proficient in Microsoft Office Suite; Kronos knowledge is a plus.
• Must be willing to become proficient in NetSuite ERP.
• Ability to troubleshoot.
• Ability to lead, motivate, and mentor teams of hourly associates.
• Ability to succeed in an ambiguous environment.

Responsibilities

• Deliver operational targets and lead teams.
• Drive safety, quality, continuous improvement, performance management, associate development, team engagement and operating results for their assigned area.
• Build an effective team on his/her shift and manage the training strategy for associates and the team.
• Coordinate materials, staffing and resources to support line operation and changeovers.
• Collaborate with Area Leadership to create and execute the reliability strategy for the area of responsibility.
• Coach operators to build their functional and leadership capabilities and to drive accountability in people safety, quality and food safety, autonomous maintenance, and team engagement.
• Develop, implement and promote safety programs and safe work practices through plant safety teams, programs and initiatives.
• Ensure the ongoing production of safe and defect-free products consistent with Sara Lee Frozen Bakery principles.
• Manage associate relations issues and guide hiring, training, retraining, development and motivation of Operations associates.
• Utilize resources on shift for preventive maintenance, repair and troubleshooting of process/packaging equipment to meet performance levels.
• Proactively identify risks and opportunities and lead on-shift incident resolution when needed.
• Participate in improvement strategies to help the line/area perform more effectively.
• Partner with Talent Acquisition to recruit and onboard associates for operations roles.

Skills

Communication skills

Organizational skills

Troubleshooting

Leadership

Team mentoring

Ambiguity handling

MS Office / Kronos

NetSuite ERP

Education

Bachelor’s degree preferred

Tools

NetSuite ERP

Microsoft Office Suite

Kronos

Job description

Sara Lee Frozen Bakery became a stand-alone company in 2018 when it was purchased by Kohlberg and Company (private equity) from Tyson Foods. We have the feel of start up in many ways, though we are an established brand with a strong customer and consumer base. If you have an entrepreneurial spirit, continually seek process improvements and a strong sense of customer service, then this is the right type of environment for you.

Our vision is to be the world’s most beloved bakery by creating irresistible foods, growing with our customers, and delivering value for all. We believe that each of us has unique points of difference and experience to offer. We believe that there is always a better way, and we will never be satisfied with status quo. We believe simplicity enables speed. We believe in integrity above all. We live for food, and we “wow” consumers and customers through collaboration and innovation.

Summary

The Production Supervisor is a member of the plant leadership team and plays a key role in providing management and leadership to deliver business results and operational improvements. Responsibilities include the direct supervision of production associates and will collaborate with closely with all other departments in the bakery including maintenance, sanitation, and shipping.

Responsibilities

• The Production Supervisors are responsible for delivering operational targets and leading teams. Additional responsibilities will include:
• Driving safety, quality, continuous improvement, performance management, associate development, team engagement and operating results for their assigned area
• Building an effective team on his/her shift and in his/her area of responsibility and manage the training strategy for both individual associates and the team
• Implement and enforce established policy as well as area and organizational strategies
• Coordinate materials, staffing and resources to support line operation and changeovers
• Collaborate with the rest of the Area Leadership Team (Area Manager or Continuous Improvement Engineer, Continuous Improvement Specialist, Maintenance Coordinator) to create and execute the reliability strategy for area of responsibility
• Coach operators to build their functional and leadership capabilities and to drive accountability in people safety, quality and food safety, autonomous maintenance, and team engagement
• Develop, implement and promote safety programs and safe work practices through involvement in plant safety teams, programs and initiatives
• Ensure the ongoing production of safe and defect free products consistent with the principles of Sara Lee Frozen Bakery
• Manage associate relations issues and guide and direct the hiring, training, retraining, development and motivation of Operations associates
• Utilize the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels
• Proactively identify risks and opportunities as well as reactively lead on-shift incident resolution when operators require additional support. Prioritize, assign resources against escalated issues, and make decisions to resolve escalated issues
• Participate in the implementation of improvement strategies that will help the line/area perform more effectivel
• Responsible for partnering with Talent Acquisition to recruit and select associates for operations roles, and responsible to onboard associates effectively

A trained designee will be appointed by plant management to cover for absences or vacancies.

Requirements

• Bachelor’s degree preferred, but not required
• 3-5 years of supervisory experience in production, preferably in the food processing industry or fast-paced consumer products manufacturing environment
• Excellent communication skills (verbal and written), including the ability to handle difficult conversations
• Strong organizational skills required
• Must be willing to work flexible hours including nights, weekends and holidays
• Must be willing to write routine reports and correspondence.
• Knowledge of FDA, USDA, and EPA is preferred
• Proficient in Microsoft Office Suite. Kronos knowledge is a plus
• Must be willing to become proficient in NetSuite ERP
• Ability to troubleshoot required
• Ability to succeed in an ambiguous environment
• Ability to lead, motivate, and mentor teams of hourly associates
• Must have experience delivering critical performance feedback and hold associates accountable to business objectives

Supervisory

Hourly production employees report to this position

Travel

Approximate 0-1% travel required. Must have ability to tour facilities and grounds

Reports To

Position reports to the Production Manager

Sara Lee Frozen Bakery provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.