Production Supervisor

Acro Service Corp; San Jose (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Acro Service Corp seeks an Operations/Production Supervisor to oversee hourly staff and execute production and logistics plans for a 24/7 environment in California. You will supervise 17–34 employees, drive safety, quality, and regulatory compliance, and support Lean and training initiatives.

The role requires a Bachelor’s degree or 5+ years of relevant experience, with strong leadership, problem-solving, and union-relations skills.

Qualifications

• Bachelor's degree or equivalent experience in a related field and 2+ years of manufacturing/production experience.
• Equivalent combination of education and experience may be considered.
• SAP experience preferred, with knowledge of production planning and ERP systems.

Responsibilities

• Direct and guide operators in executing production and logistics plans for the assigned area/shift.
• Supervise approximately 17–34 hourly employees.
• Develop and implement plans to ensure GMP, HACCP, and SQF compliance.
• Lead problem-solving and continuous improvement using RCA and Lean methods.
• Coordinate with maintenance and other departments to ensure smooth operations.
• Ensure safety, quality, and regulatory compliance across the line.

Skills

People leadership

Communication

Problem solving

Microsoft Office

Union experience

24/7 manufacturing

Education

Bachelor's degree in related field

High School Diploma / GED

Tools

SAP

Job description

Duration: 05 months Contract on W2 (Possible extension)

Work Schedule: A Shift

Additional Information:

• This position follows a rotating 13-hour shift schedule (3 days one week, 4 days the next).
• Because the schedule includes daily overtime and double time under California law, total earnings are significantly higher than the posted base hourly rate.

Position Description:

• Position Summary: The Operations/Production Supervisor is responsible for supervising hourly employees and executing production and logistics plans while overseeing the overall operations of the assigned area or shift.
• Responsibilities include warehouse operations, labor relations, production, site security, quality, safety, and regulatory compliance.
• Scope: Supervises hourly production and logistics employees. Collaborates with individuals at all levels within the plant.
• Directly supervises approximately 17–34 employees.
• Makes decisions impacting plant performance, labor utilization, safety, quality, and compliance with company and regulatory requirements.

Key Responsibilities:

• Direct and guide operators in executing production and logistics plans for the assigned area/shift.
• May also provide Maintenance Supervisor coverage when required.
• Develop and implement plans and policies to ensure compliance with FDA regulations, Good Manufacturing Practices (GMP), HACCP, and SQF requirements.
• Develop and coach team members to ensure production, packaging, and logistics activities meet quality and operational standards.
• Support the development of new Operations Supervisors.
• Lead problem-solving activities to resolve operational issues and improve production performance through the established escalation process.
• Support Lean Manufacturing and Digital Training initiatives as directed by the Operations Manager.
• Ensure compliance with all standard work processes, including K-LEAN practices.
• Maintain compliance with food safety, employee safety, sanitation, allergen control, pest control, and all applicable regulatory requirements.
• Support MCRS® sustainability initiatives by achieving area KPIs and driving continuous improvement.
• Administer the Collective Bargaining Agreement, work rules, and company policies consistently while promoting positive labor relations and resolving grievances whenever possible.
• Identify operational risks and opportunities for improvement and elevate issues when appropriate.
• Promote plant values, employee engagement, and a positive work environment.
• Plan and execute production changeovers in accordance with K-LEAN standards.
• Document and elevate supplier quality issues and non-conformances. Participate in daily food safety reviews.
• Utilize Root Cause Analysis (RCA) methodologies to troubleshoot and resolve operational issues.
• Support the execution of operational projects within the assigned area/shift.
• Support talent management, employee development, diversity, inclusion, and training initiatives for hourly employees.
• Ensure compliance with all company policies and procedures.
• Perform other duties as assigned.

Skills Required:

• Ability to work in a 24/7 manufacturing environment, including rotating shifts, weekends, holidays, and extended hours when necessary. Strong leadership, communication, and interpersonal skills.
• Proven ability to manage people and lead teams effectively. Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, high-pressure manufacturing environment. Proficiency in Microsoft Office (Word, Excel, and PowerPoint). Ability to collaborate effectively with employees at all organizational levels.
• Experience working in a unionized environment and maintaining positive labor relations.

Experience Required:

• Education & Experience Bachelor's degree in a related field with 2+ years of relevant experience, OR High School Diploma/GED with 5+ years of relevant manufacturing or production experience.

Experience Preferred:

• Candidate preferred qualifications: - PI experience - Union experience - Processing, packing and mechanical experience - Experience with SAP

Education Required:

• Education & Experience Bachelor's degree in a related field with 2+ years of relevant experience, OR High School Diploma/GED with 5+ years of relevant manufacturing or production experience.