Production Supervisor

CPI Card Group; Nashville (TN); On-site; USD 60,000 - 76,000; Full time

Job summary

CPI Card Group in Nashville, TN is seeking a Production Supervisor to coordinate card production, manage inventory flow, and supervise leads and staff to ensure high-quality products delivered efficiently.

The role emphasizes process improvements, cycle counts, training, and collaboration with other departments to optimize storage, accuracy, and throughput.

Qualifications

• Strong verbal and written communication across groups
• Practical problem-solving with variable conditions
• Excellent organizational and planning abilities
• Ability to read English and follow procedures
• Numerical calculations including percentages

Responsibilities

• Supervise Inventory Control Specialists to ensure smooth materials flow and accurate transactions
• Manage shift schedules and time-off to maintain full coverage
• Conduct employee performance evaluations
• Perform daily inventory cycle counts and analyze records
• Investigate discrepancies and reconcile variances with root-cause analysis
• Collaborate with managers to coordinate inter-department activities and improvements

Skills

Verbal and written communication

Analytical thinking

Organization skills

English literacy

Problem solving

Numeric calculations

Education

Associate degree in Business or equivalent

Tools

MS Office

Word

Excel

Outlook

Inventory software

Job description

The Production Supervisor coordinates smooth and efficient card production directing and closely monitoring leads and employee’s workflow. They ensure the production process delivers high quality products in the most profitable manner.

Responsibilities:

• Supervise and provide daily direction to the Inventory Control Specialists to ensure efficient flow of materials to production, timely and accurate transactions, and proper space management.
• Manage shift schedules and time-off requests to ensure full coverage at all times.
• Conduct employee performance evaluations.
• Conduct the cycle count process including, but not limited to, collecting, entering and analyzing daily inventory cycle count records.
• Investigate and identify inventory discrepancies and reconcile variances to perpetual records by performing recounts, root cause analysis for errors and assist with actions to resolve inventory transaction issues reports.
• Review processes; develop and implement process improvements.
• Review material transactions, report errors and take corrective action.
• Assist Demand Manager with projects related to the development of work instructions and process implementation designed to increase inventory accuracy.
• Pull and Destroy Coordination: dispose of obsolete inventory per industry and company standards to optimize storage and inventory space.
• Work closely with Vault Supervisor to develop and implement standard best practices for pulling to ensure inventory accuracy.
• Confer with other managers and/or supervisors to coordinate activities between departments.
• Ensure all employees complete mandatory monthly training as scheduled.
• Successfully complete required secure card verifications.
• Other duties as assigned by management.

Qualifications:

• Excellent verbal, written, and analytical skills; ability to speak effectively before groups of customers and employees of organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Strong organizational skills.
• Ability to read English and interpret documents such as safety rules, operating instructions and procedure manuals.
• Ability to calculate figures and amounts through the use of addition, subtraction, multiplication, and percentages.

Requirements:

• Associate’s Degree in Business or equivalent combination of education and experience.
• Minimum two (2) years’ supervisory experience preferably in a production or inventory environment.
• Demonstrated understanding of inventory principles and concepts.
• Intermediate knowledge of MS Office; Word, Excel, Outlook, order processing and inventory.
• Elementary English proficiency required. Intermediate English proficiency preferred