Production Specialist Crew Chief

SERVPRO of Portland; Gorham (ME); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Production Specialist / Crew Chief, where you can build a rewarding career while making a real impact every day! This role involves responding to service calls, supporting your team, and ensuring customer satisfaction. You'll thrive in a dynamic environment that values strong leadership and communication skills. Enjoy competitive pay, excellent benefits, and ongoing training opportunities. If you're self-motivated, a natural multi-tasker, and great with people, this is the perfect chance to grow and succeed with a team that invests in your future.

Benefits

401(k)

401(k) matching

Company parties

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Opportunity for advancement

Parental leave

Qualifications

• Strong communication and leadership skills are essential.
• IICRC certifications preferred, but not required.

Responsibilities

• Respond to service calls and perform assigned services.
• Maintain clean and organized vehicles and equipment.

Skills

Effective oral communication

Leadership skills

Multi-tasking

Education

High school diploma/GED

Tools

Cleaning equipment

Safety gear

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Competitive salary
• Opportunity for advancement
• Parental leave

Production Specialist / Crew Chief

Looking for more than just a job? Join our team and build a rewarding career! We’re hiring motivated individuals who want competitive pay, excellent benefits, ongoing training, and opportunities for growth and certifications.

As a Production Specialist / Crew Chief, you’ll make a real impact every day. Our mission is to help restore fire and water damage "Like it never even happened."

We’re seeking someone who thrives in challenging situations, enjoys meeting new people, and has strong leadership and communication skills. If you’re a natural multi-tasker, self-motivated, and great with people, this is the perfect opportunity for you.

We invest in your success—because when you succeed, we all succeed!

Job Description:

Respond to service calls as needed. Perform services as assigned, following SERVPRO production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Effective oral communication
• High school diploma/GED
• IICRC certifications preferred, not required
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law
• VALID Drivers License is Required

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.