Production Specialist

Firstsource; United States; On-site; USD 50,000 - 65,000; Full time

Job summary

Firstsource is looking for an LMS (Canvas) Production Specialist with 2-4 years of experience. The role requires executing technical tasks for course setup and updates. Key responsibilities include building course shells, ensuring technical correctness, and conducting quality assurance. Ideal candidates will have hands-on experience with Canvas LMS, strong execution skills, and the ability to work under tight deadlines. This position is crucial in supporting educational programs through meticulous production work.

Qualifications

• 2–4 years of hands‑on experience working in Canvas LMS.
• Strong execution skills for course modules, assignments, and quizzes.
• Ability to follow detailed instructions with high accuracy.

Responsibilities

• Execute course setup and maintenance tasks in Canvas.
• Build and update modules, pages, assignments, and quizzes.
• Conduct technical QA and prepare DEV shells for export.

Skills

Experience in Canvas LMS

Attention to detail

Technical execution

Time management

Job description

LMS (Canvas) Production Specialist/Course Builder (2-4 years of experience)

The Production Specialist is responsible for technical execution and operational maintenance within the LMS (Canvas). This role focuses on building, updating, and validating course shells based on clearly defined instructions and approved content. The Production Specialist ensures courses are technically sound, consistent with templates, and ready for handoff, and is not expected to perform any content/instructional design-related tasks.

Primary Scope

• Execute course setup and maintenance tasks in Canvas DEV and live shells
• Build and update modules, pages, assignments, and quizzes based on provided instructions
• Apply institutional templates, navigation structures, and layout standards
• Replace files, update links, and manage media embeds as directed
• Perform bulk updates across multiple courses or sections (dates, settings, visibility)
• Conduct technical QA: Missing files, Media playback issues, Navigation and module flow
• Prepare DEV shells for export by ensuring they are complete and error-free

Required Skills & Experience

• 2–4 years of hands‑on experience working in Canvas LMS
• Strong execution skills across modules, pages, assignments, quizzes, and files
• Ability to follow detailed build instructions with high accuracy
• Comfort with repetitive, deadline‑driven production work

Nice‑to‑Have Skills

• Familiarity with Ally or Panorama accessibility indicators
• Experience supporting higher education online or hybrid programs
• Familiarity with access and data privacy guidelines (FERPA )

Success Indicators

• Technically clean and consistent course shells
• Minimal rework due to execution errors
• Reliable turnaround aligned with academic timelines