Production Shift Manager

Direct Marketing Solutions, Inc; Freedom (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a Production Shift Manager for its mail processing operations in Pennsylvania. The role focuses on ensuring productivity, quality, and safety objectives, requiring strong leadership and problem-solving abilities. Benefits include medical coverage, paid time off, and opportunities for career growth.

Benefits

Medical, dental, and vision insurance

Disability and life insurance

Paid holidays and vacation time

Career growth and skill development opportunities

Qualifications

• Prior experience in direct mail or manufacturing management strongly preferred.
• Excellent verbal and written communication skills.
• Flexibility to work extended hours, including weekends.

Responsibilities

• Lead shift operations ensuring productivity, quality, and safety goals.
• Review production reports to identify trends and optimize performance.
• Conduct training and development for team members.

Skills

Leadership

Problem-Solving

Interpersonal Communication

Education

Experience in direct mail, postal operations, or manufacturing management

Tools

Microsoft Office

Job description

DMS is seeking a supportive and positive Shift Manager in a fast-paced mail processing environment!!

Production Shift Manager

Position Summary:
The Production Shift Manager is responsible for leading shift operations to ensure productivity, quality, and safety goals are met. This role requires strong leadership, problem-solving abilities, and a hands-on approach to managing people and processes in a manufacturing environment.

Essential Functions:

Performance Analysis & Optimization

• Review and analyze daily and monthly production reports to identify trends, bottlenecks, and areas for improvement.

• Recommend and implement actionable solutions to enhance individual and team output.

Team Training & Development

• Ensure all team members are properly trained for their roles.

• Partner with HR to create and monitor Individual Development Plans (IDPs) for team members with identified skill gaps.

Equipment Coordination

• Collaborate closely with the Equipment Maintenance Manager to address equipment-related issues promptly.

• Escalate critical maintenance problems or equipment-related production delays to senior leadership as necessary.

Performance Management

• Identify and address team performance issues in coordination with HR.

• Maintain accurate and timely employee documentation, forwarding records to HR as appropriate.

Employee Engagement & Morale

• Monitor team morale and engagement regularly.

• Work with HR to implement strategies that promote a positive, motivated, and productive work environment.

Evaluations & Career Pathing

• Conduct annual and scheduled performance evaluations.

• Identify career growth opportunities for team members and collaborate with HR to secure training and development resources.

Qualifications:

• Prior experience in direct mail, postal operations, or manufacturing management strongly preferred.

• Ability to interpret written, oral, diagrammatic, or schedule-based instructions and adapt to shifting priorities.

• Demonstrated ability to build and maintain positive and professional working relationships.

• Excellent verbal and written communication skills.

• Strong decision-making and problem-solving skills.

• Proficient in Microsoft Office and general computer systems.

• Flexibility to work extended hours, including before or after scheduled shifts and weekends, as needed.

Benefits start the 1st of the month after your hire date and include:

• Medical, dental, and vision insurance

• Disability and life insurance

• Paid holidays, vacation time, and personal time off

• Career growth and skill development opportunities

Schedule:

Monday-Friday 2:30pm-10:30pm or Sunday-Thursday 10:30pm-6:30am with frequent overtime on weekends as required based on business needs.