Production & Service Engineer

Edare LLC; Lebanon (NH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Annual bonus

401(k) contributions

Medical plan options

Job summary

Edare LLC, located in Lebanon, NH, is seeking a Production and Service Engineer to build and support metrology products, notably the FMT. The role involves supporting production, leading repairs, and interfacing with customers for field service, with travel up to 25%.

The ideal candidate has a BS in Engineering/Physics/CS with 2+ years in production or field service, and hands-on electromechanical skills. Edare offers competitive compensation, bonuses, and benefits.

Qualifications

• BS in Engineering Science or Technology, Physics, or Computer Science with 2+ years of post-degree experience in production of highly engineered product, customer support, field service, or production management.
• Experience in manufacturing, aerospace, metrology, or laser/optical systems is a plus.
• Hands-on capability with mechanical tools for field service implementation, repairs, troubleshooting.
• Understanding of electromechanical systems that run complex software.
• Willingness to travel up to 25%.

Responsibilities

• Production: support production, guide assemblers, inspect work, and perform assembly tasks.
• Repairs/Support/Field Support: lead repairs, troubleshoot, ensure device configuration matches customer specs, travel for field service calls.
• Secondary Responsibilities: design simple fixtures or assembly aids, support sales at customer locations and tradeshows.

Skills

Python

Electromechanical systems

Strong communication

Interpersonal skills

Travel readiness

Education

BS in Engineering Science or Technology, Physics, or Computer Science

Tools

SolidWorks

CAM

FEA

Git

Job description

Lebanon, New HampshireJob Responsibilities
Do you want to be part of a team that is innovating metrology solutions for the defense and commercial aerospace market? Edare is seeking to hire a Production and Service Engineer to build and support our products. The initial focus will be on Edare’s Fastener Measurement Tool (FMT) and related products. The FMT was developed for F-35 fastener inspection and the U.S. Department of Defense has identified it as one of the key technologies needed to meet the F-35 production rate goals. Today, the FMT is in its 3rd generation and sales are being targeted to other platforms, both military and commercial. Edare is actively working to build its Metrology team and improve the tool to ensure the FMT can continue to grow into new markets. Despite the metrology focus, this role may be involved in a variety of business areas at Edare, and the position may be tailored to the right individual. The ideal candidate will be able to apply their expertise to a broad and challenging array of cutting-edge product development and early-state production efforts.
Edare is conveniently located in Centerra Park near Dartmouth College and Dartmouth Hitchcock Medical Center off I-89 in Lebanon, NH.

Duties/Responsibilities

Production

• Get your hands dirty and use your engineering skills/background at the same time. Actively support production, guide our assemblers, inspect work, and perform assembly tasks as needed.
• Contribute to mechanical, electrical, and software design and configuration control.
• Manage the production area, cover physical inventory management, tooling, facility setup, and maintenance of production assets.
  

Repairs/Support/Field Support

• Lead physical product repairs, perform the troubleshooting, and ensure device configuration matches customer specification.
• Travel independently for field service calls with remote support from Edare engineering team. Must be capable of interfacing with customers and representing the FMT/Edare brands.
  

Secondary Responsibilities

• Mechanical engineering/technician design and manufacturing skills, i.e. be able to design and build simple fixtures or assembly aids
• Sales support at customer locations and tradeshows.
  

Professional Requirements

Professional Requirements/Skills

• BS in Engineering Science or Technology, Physics, or Computer Science with 2+ years of post-degree experience with production of highly engineered product, customer support, field service, or production management or equivalent level of industry experience. Experience in manufacturing, aerospace, metrology, or laser/optical systems is a plus.
• Understanding of electromechanical systems that run complex software. Hands-on capability with mechanical tools for field service implementation, repairs, troubleshooting. Effective hand-eye coordination and ability to inspect and work with small electromechanical components.
• Strong software skills, including Python, familiarity with SolidWorks, CAM, and FEA as well as version control (i.e. Git).
• Strong organizational and interpersonal skills. Excellent communication skills (written and verbal). Good technical knowledge with the ability to speak about complex product concepts and designs with current and prospective clients.
• Willingness to travel up to 25% of the time.
  

Edare offers a competitive compensation package, including but not limited to a substantial annual staff bonus, industry-leading 401(k) contributions and plan options, and a range of medical plan offerings. Starting salary range of $80,000 - $100,000 per year. Base annual salary is variable based on experience and skill level.
U.S. Citizens or U.S. Permanent Residents only.
Edare is an Equal Opportunity Employer (Minorities/Women/Disabled/Veterans)