Production Reliability Engineer — Windows & Kubernetes

WebMD; Newark (NJ); On-site; USD 109,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Retirement Plan with employer-m

Life and Disability Insurance

Employee Assistance Program (EAP)

Commuter/Transit Benefits

Job summary

WebMD is seeking a Production Engineer to join the SRE team to manage and evolve the backend stack, focusing on Windows-based infrastructure, Linux, and Kubernetes. You will automate with PowerShell and Python, own the Observability stack (Prometheus and ELK), and drive improvements across uptime and scalability.

The role requires 4+ years in IT/Infrastructure, strong troubleshooting of distributed systems, and solid communication.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• 4+ years IT/Infrastructure experience, with 2+ years supporting high-traffic web apps.
• Troubleshooting distributed systems, IIS and web applications.
• Fundamental networking concepts and traffic management with F5 Big-IP.
• Open, adaptive mindset toward Linux CLI and AI tool integration.
• Excellent communication to convey technical concepts clearly.

Responsibilities

• Manage Windows Server environments and Kubernetes clusters for high availability.
• Automate tasks with PowerShell and Python to streamline workflows.
• Own Observability stack (Prometheus, Grafana, ELK) for full-stack visibility.
• Identify infra improvement opportunities and drive change with Ops teams.
• Participate in on-call rotation to resolve production issues.

Skills

Windows Server OS

Linux CLI

On-call rotation experience

Strong communication

Adaptive mindset

Distributed systems troubleshooting

IIS/web apps troubleshooting

Education

Bachelor's degree in Computer Science or related field

Tools

PowerShell

Python

Go

Kubernetes

Prometheus

Grafana

ELK Stack

Puppet

Ansible

F5 Big-IP

Redis

Kafka

RabbitMQ

GitLab

Jenkins

Azure DevOps

Job description

WebMD is seeking a Production Engineer to join the SRE team to manage and evolve the backend stack, focusing on Windows-based infrastructure, Linux, and Kubernetes. You will automate with PowerShell and Python, own the Observability stack (Prometheus and ELK), and drive improvements across uptime and scalability.

The role requires 4+ years in IT/Infrastructure, strong troubleshooting of distributed systems, and solid communication.