Production Engineer & SRE - Windows, Kubernetes

WebMD LLC; Newark (NJ); On-site; USD 109,000 - 120,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Retirement Plan with employer

Life and Disability Insurance

Employee Assistance Program (EAP)

Commuter and/or Transit Benefits

Job summary

WebMD is seeking a Production Engineer to join our SRE team, focusing on maintaining and evolving our Windows-based infrastructure, Linux environments, and Kubernetes clusters. You will help ensure high availability of WebMD’s sites and services, while automating tasks with PowerShell and Python.

You will own observability initiatives (Prometheus and ELK) and contribute to continuous infrastructure improvements across teams, leveraging AI tools to accelerate workflows and troubleshooting.

Qualifications

• Bachelor's degree in Computer Science, Technology, Engineering, Math, or equivalent practical experience.
• 4+ years of IT/Infrastructure experience, with 2+ years supporting web-based applications for large‑scale, high‑traffic websites.
• Proven experience troubleshooting and performance tuning distributed systems, IIS, and web applications.
• Fundamental understanding of network concepts (TCP/IP, DNS, HTTP) and traffic management via F5 Big‑IP.
• An open, adaptive mindset toward adopting new methodologies, whether that means jumping into a Linux CLI or integrating AI tools into your daily engineering workflow.
• Excellent communication skills, with the ability to convey detailed technical concepts clearly to both peers and non‑technical stakeholders.

Responsibilities

• Manage and optimize Windows Server environments and Kubernetes clusters to ensure the high availability and reliability of WebMD’s popular sites and services.
• Automate tasks and routines through modern scripting (PowerShell and Python), simplifying developer and operations workflows.
• Take ownership of tasks and projects within our Observability stack (Prometheus and ELK) to maintain full-stack visibility, latency tracking, and scalability.
• Identify opportunities for infrastructure improvement, collaborate with other Operations teams, and act as a driver of change.

Skills

Windows Server

Kubernetes

PowerShell

Python

Go

GitHub Copilot

LLMs

Education

Bachelor's degree in Computer Science, Technology, Engineering, Math, or equivalent practical experience

Tools

IIS

Puppet

Ansible

Prometheus

Grafana

ELK Stack

F5 Big-IP

Redis

Kafka

RabbitMQ

GitLab

Jenkins

Azure DevOps

Job description

WebMD is seeking a Production Engineer to join our SRE team, focusing on maintaining and evolving our Windows-based infrastructure, Linux environments, and Kubernetes clusters. You will help ensure high availability of WebMD’s sites and services, while automating tasks with PowerShell and Python.

You will own observability initiatives (Prometheus and ELK) and contribute to continuous infrastructure improvements across teams, leveraging AI tools to accelerate workflows and troubleshooting.