Production Quality Leader – Water Cooled Value Stream

Carrier; Charlotte (NC); On-site; USD 96,000 - 192,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid vacation and leave

Disability insurance

Life Insurance

Tax-Advantaged Accounts

Tuition Assistance

Job summary

Carrier is seeking a Production Quality Leader to oversee all production quality activities at the Charlotte Water Cooled Value Stream. You will lead a team of Quality Engineers, drive FPY improvements, and reduce scrap and rework while ensuring robust quality documentation and compliance with internal and customer requirements.

You will report to the Charlotte Quality Manager and play a key role in structured problem solving, change control, and daily production issue resolution.

Qualifications

• Bachelor’s degree in Engineering or technical field.
• 8+ years of experience in Quality Management, Continuous Improvement, Operational Excellence or Operations within a production line manufacturing facility.
• 3+ years of experience leading and developing engineering teams.

Responsibilities

• Lead, mentor, and manage the Quality Engineering team supporting the value stream.
• Own all quality engineering deliverables, ensuring compliance with internal and customer requirements for value stream.
• Improve first-pass yield and reduce scrap, rework, and overall cost of poor quality.
• Drive structured problem-solving using 8D, A3, Pareto analysis, and other quality tools.
• Lead root‑cause analysis and corrective actions to prevent customer escapes.
• Support engineering change processes from a Quality perspective, ensuring proper validation and documentation updates.
• Develop, maintain, and audit control plans and related quality documentation for assigned product lines.
• Participate in Fast Response activities and daily production problem-solving.
• Monitor and report key quality metrics, including FPY, scrap, rework, and defect trends.

Skills

Leadership

Quality Management

Continuous Improvement

Operational Excellence

Education

Bachelor’s degree in Engineering or technical field

Tools

8D

A3

Pareto analysis

PFMEA

control plans

SPC

FMEA

8D problem-solving tools

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role

The Production Quality Leader oversees all production related quality activities within the Charlotte Water Cooled Value Stream. The individual leads a team of Quality Engineers to ensure stable processes, high first-pass yield, and reduced customer escapes. This role focuses on improving production quality performance, driving corrective actions, and maintaining robust quality documentation. This Leader is reporting to the Charlotte Quality Manager.

Key Responsibilities

• Lead, mentor, and manage the Quality Engineering team supporting the value stream.
• Own all quality engineering deliverables, ensuring compliance with internal and customer requirements for value stream.
• Improve first-pass yield and reduce scrap, rework, and overall cost of poor quality.
• Drive structured problem-solving using 8D, A3, Pareto analysis, and other quality tools.
• Lead root‑cause analysis and corrective actions to prevent customer escapes.
• Support engineering change processes from a Quality perspective, ensuring proper validation and documentation updates.
• Develop, maintain, and audit control plans and related quality documentation for assigned product lines.
• Participate in Fast Response activities and daily production problem-solving.
• Monitor and report key quality metrics, including FPY, scrap, rework, and defect trends.

Required Qualifications

• Bachelor’s degree in Engineering or technical field.
• 8+ years of experience in Quality Management, Continuous Improvement, Operational Excellence or Operations within a production line manufacturing facility.
• 3+ years of experience leading and developing engineering teams.

Preferred Qualifications

• Master’s degree in Engineering or MBA is a plus.
• Strong knowledge of quality tools: 8D, A3, Pareto analysis, PFMEA, control plans, SPC, and corrective action methods.
• Ability to interpret engineering drawings, specifications, and standards.
• Strong communication, analytical, and problem-solving skills Experience working with welding processes and ASME Code.
• Experience working through ISO9001 certification and internal auditing.
• Robust skills of data manipulation, interpretation and analysis.
• Strong computer skills including Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Project, Access).
• Familiar with GD&T methodology.
• Strong corrective action skills, ability to lead a cross-functional team and follow the issue to closure using 8D problem-solving tools such as; 5Y, fishbone, Fault tree analysis.
• Experience with AIAG quality core tools such as, MSA, SPC, FMEA & Control plans.
• Knowledge of all the Quality tools (DOE, SPC, Pareto Charts, Cause & Effect Analysis, Minitab, etc.) and the deployment of these tools in continuous improvement initiatives.
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture diversity, equity and inclusion.

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

Thisposition is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 9 November 2026

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.