Production Quality Leader - Air Cooled Value Stream

C01 Carrier Corporation; Charlotte (NC); On-site; USD 96,000 - 192,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid vacation days

Job summary

Carrier Global Corporation seeks a Production Quality Leader for the Charlotte Air Cooled Value Stream. You will lead a Quality Engineering team to ensure stable processes, high first-pass yield, and reduced customer escapes.

The role focuses on improving production quality, driving corrective actions, and maintaining robust quality documentation, reporting to the Charlotte Quality Manager.

Qualifications

• Bachelor's degree in Engineering or technical field.
• 8+ years of experience in Quality Management or related fields on a production line.
• 3+ years of experience leading and developing engineering teams.

Responsibilities

• Lead Quality Engineering team supporting the value stream.
• Own quality deliverables and ensure compliance with requirements.
• Improve FPY, reduce scrap and cost of poor quality.
• Drive problem-solving using 8D, A3, Pareto and other tools.
• Lead root-cause analysis and CAPA to prevent escapes.
• Support change processes from a Quality perspective with proper validation.

Skills

Leadership

Quality tools

Root cause analysis

Data analysis

Communication

Education

Bachelor's degree in Engineering or technical field

Master's degree (preferred)

Tools

8D

A3

Pareto analysis

PFMEA

Control plans

SPC

MSA

FMEA

DOE

GD&T

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About this role

The Production Quality Leader oversees all production related quality activities within the Charlotte Air Cooled Value Stream. The individual leads a team of Quality Engineers to ensure stable processes, high first-pass yield, and reduced customer escapes. This role focuses on improving production quality performance, driving corrective actions, and maintaining robust quality documentation. This Leader is reporting to the Charlotte Quality Manager.

Key Responsibilities

• Lead, mentor, and manage the Quality Engineering team supporting the value stream.
• Own all quality engineering deliverables, ensuring compliance with internal and customer requirements for value stream.
• Improve first-pass yield and reduce scrap, rework, and overall cost of poor quality.
• Drive structured problem-solving using 8D, A3, Pareto analysis, and other quality tools.
• Lead root‑cause analysis and corrective actions to prevent customer escapes.
• Support engineering change processes from a Quality perspective, ensuring proper validation and documentation updates.
• Develop, maintain, and audit control plans and related quality documentation for assigned product lines.
• Participate in Fast Response activities and daily production problem-solving.
• Monitor and report key quality metrics, including FPY, scrap, rework, and defect trends.

Required Qualifications

• Bachelor's degree in Engineering or technical field.
• 8+ years of experience in Quality Management, Continuous Improvement, Operational Excellence or Operations within a production line manufacturing facility.
• 3+ years of experience leading and developing engineering teams.

Preferred Qualifications

• Master's degree in Engineering or MBA is a plus.
• Strong knowledge of quality tools: 8D, A3, Pareto analysis, PFMEA, control plans, SPC, and corrective action methods.
• Ability to interpret engineering drawings, specifications, and standards.
• Strong communication, analytical, and problem‑solving skills
• Experience working with welding processes and ASME Code.
• Experience working through ISO9001 certification and internal auditing.
• Robust skills of data manipulation, interpretation and analysis.
• Strong computer skills including Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Project, Access).
• Familiar with GD&T methodology.
• Strong corrective action skills, ability to lead a cross‑functional team and follow the issue to closure using 8D problem-solving tools such as; 5Y, fishbone, Fault tree analysis.
• Experience with AIAG quality core tools such as, MSA, SPC, FMEA & Control plans.
• Knowledge of all the Quality tools (DOE, SPC, Pareto Charts, Cause & Effect Analysis, Minitab, etc.) and the deployment of these tools in continuous improvement initiatives.
• Ability to earn trust, maintain positive and professional relationships, and contribute to a culture diversity, equity and inclusion.

Pay Range

The annual salary for this position is between $96,000.00 - $192,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

• Health Care Benefits: Medical, Dental, Vision
• Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days
• paid sick days, up to 5 days
• paid personal leave, up to 5 days
• paid holidays, up to 13 days
• birth and adoption leave
• parental leave
• family and medical leave
• bereavement leave
• jury duty leave
• military leave
• purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account
• Health Care Spending Account
• Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Use of AI Technology-enabled tools may support parts of the recruitment process, with oversight by people. At Carrier we make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter and more sustainable. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. Our team of approximately 56,000 dedicated individuals continues to mold industry standards by pursuing the latest research and developments to improve the lives of our customers. We're constantly growing, seeking out talented, likeminded people who are committed to our primary duty: to be the world’s first choice in security, shipping and HVAC technology.