Production Print Technician

Pacific Office Automation Inc.; Centennial (CO); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

Affordable Medical/Dental/Vision/Life insurance

Matched 401k

FSA/HSA programs

Company car for work and personal use

Job summary

A leading office equipment provider is seeking a Production Print Repair Technician in Centennial, CO. The ideal candidate will repair and maintain high-speed digital copiers and printers, such as Canon and Ricoh. Experience in servicing production-level office equipment is essential, along with customer service skills. The role offers a competitive pay rate of $27-30/hour DOE, benefits including a company car, and opportunities for advancement into leadership roles.

Qualifications

• 2-6 years of relevant experience in servicing production office equipment.
• Experience with Canon or similar production equipment preferred.
• Strong knowledge of Windows 10 applications.

Responsibilities

• Perform repairs and service on production printers.
• Complete service calls per agreements and requirements.
• Provide technical support to field service technicians and sales team.

Skills

Customer service communication

Problem-solving

Mechanical/electrical skills

Computer knowledge

Working independently

Job description

Position

Pacific Office Automation is currently seeking a Production Print Repair Technician who is skilled in repairing and maintaining Konica Minolta, Canon, & Ricoh Production Printers for our office in Centennial, CO.

If you are a self-driven, service expert who is detail-oriented and capable of multi-tasking, we want to talk to you!

• Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, facsimiles
• Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines. (Canon, Oce, Ricoh, etc.)
• Providing high-quality technical support and expertise by completing each service call according to service agreements and requirements
• Effectively completes all territory assignments and developing options to resolve unexpected problems
• Participates in training to remain up to date with new products and procedures.
• Provide specialist service to other field service technicians for unresolved technical problems/issues
• Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities
• Working in a fast-paced environment

Qualifications

• 2-6 years minimum of relevant experience
• Experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing matches, etc highly preferred
• Canon certifications beneficial
• Strong computer knowledge
• Excellent customer service communication skills are essential
• Strong problem-solving and mechanical/electrical skills
• Strong working knowledge of Windows 10 applications
• Highly motivated and capable of working independently in the field
• Must possess a valid driver’s license with a clean driving record. A company car will be provided
• $27-30/hour DOE
• Advancement and growth into leadership roles
• Affordable Medical/Dental/Vision/Life insurance plans
• Matched 401k
• FSA/HSA programs
• Company car for work and personal use

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.