Production Print Solutions Associate Analyst

Canon U.S.A., Inc.; Olathe (KS); Remote; USD 69,000 - 104,000; Full time

Benefits offered by this job

Incentive compensation

Transportation allowance

Employee discounts

Professional training opportunities

Job summary

Canon U.S.A., Inc. is seeking a role that collaborates with sales teams and customers to design and implement software solutions and professional services.

You will participate in on-site visits, advise IT staff, and help prepare proposals, POCs, and SOWs while ensuring accurate configurations. The position requires a bachelor's degree or equivalent, 0–2 years of related experience, and willingness to travel up to 70%.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience; 0–2 years in related work.
• Experience in printing pre-sales/post-sales support in large format, office and production environments.
• Willingness to travel up to 70% with overnight stays; valid driver's license and auto insurance.
• Fiery Professional & Expert Certification and Certified Color Management Professional Master.
• Provide post-sales 24/7 after-hours support and assist customers with onboarding.

Responsibilities

• Consult with sales teams and customers to design and implement software solutions.
• Participate in on-site visits, meetings, surveys, and inspections.
• Assist with RFP responses and develop POC demonstrations for customer review.
• Assist in drafting SOWs outlining customer requirements and responsibilities.
• Ensure configurations are complete and accurate.
• Support post-sales activities and after-hours assistance as needed.

Skills

Printing pre-sales & post-sales

Large Format printing

Travel up to 70%

Fiery Professional & Expert

Color Management Certification

Education

Bachelor's degree or equivalent experience

Job description

About the Role

Responsible for consulting with sales teams and customers in the design and implementation of software solutions and professional services. Assists in providing technical support in sales presentations, customer training, and the delivery of professional services.

Your Impact

• Participates in on-site visits to customers for meetings, surveys, and inspections.
• Meets with customer IT staff as technical advisor.
• Assists with RFP responses.
• Assists in the preparation of sales proposals and participate in developing workflows and assessments by developing a Proof of Concept (POC) to be delivered to the end customer for their review and approval.
• Assists in the development of a Statement of Work (SOW) that will outline the customer requirements and responsibilities.
• Ensures configurations are complete and accurate.

About You: The Skills & Expertise You Bring

Bachelors degree in a relevant field or equivalent experience required, plus 0 to 2 years of related experience.

• Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments.
• Extensive travel may be required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required.
• Fiery Professional & Expert Certification. Certified Color Management Professional Master; responsible for providing post-sales 24/7 after hours support and implementation services. Actively assist customers with application on-boarding activities to increase print volumes.

We are providing the anticipated base salary range for this role: $69,300-$103,770 annually.

This role is eligible for incentive compensation under the terms of an applicable plan and/or policy.

This role is also eligible for a transportation allowance.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• "Dress for Your Day" attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you cannot get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Workstyle Description

Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.