Production Print Solutions Analyst

Canon Solutions America; Irvine (CA); On-site; USD 69,300 - 103,770; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. seeks a technical consultant to design and implement software solutions and professional services in collaboration with sales teams and customers.

The role involves on-site customer visits, technical advisory with IT staff, and developing POCs and SOWs for review and approval. Candidates should have a Bachelor’s degree or equivalent, 0–2 years of related experience, and relevant printing pre-sales/post-sales support experience.

Qualifications

• >>Bachelor's degree or equivalent experience; 0–2 years of related work.
• Experience in printing pre-sales/post-sales support in Large Format, office and production environments.
• Willing to travel up to 70% with overnight stays; valid driver’s license and auto insurance.
• Fiery Professional & Expert Certification.
• Certified Color Management Professional Master; post-sales 24/7 support.
• Assist customers with onboarding to increase print volumes.

Responsibilities

• Participate in on-site customer visits for meetings, surveys, inspections.
• Meet with customer IT staff as technical advisor.
• Assist with RFP responses and develop workflows.
• Develop POC proposals for customer review and approval.
• Draft Statements of Work outlining customer requirements and responsibilities.
• Ensure configurations are complete and accurate.

Skills

Client facing

Technical consulting

Proposal development

Training customers

Technical communication

Education

Bachelor's degree or equivalent experience

Fiery Professional & Expert Certification

Certified Color Management Professional Master

0–2 years related experience

Job description

About the Role

Responsible for consulting with sales teams and customers in the design and implementation of software solutions and professional services. Assists in providing technical support in sales presentations, customer training, and the delivery of professional services.

Your Impact

• Participates in on-site visits to customers for meetings, surveys, and inspections.
• Meets with customer IT staff as technical advisor.
• Assists with RFP responses.
• Assists in the preparation of sales proposals and participate in developing workflows and assessments by developing a Proof of Concept (POC) to be delivered to the end customer for their review and approval.
• Assists in the development of a Statement of Work (SOW) that will outline the customer requirements and responsibilities.
• Ensures configurations are complete and accurate.

About You: The Skills & Expertise You Bring

• Bachelor's degree in a relevant field or equivalent experience required, plus 0 to 2 years of related experience.
• Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments.
• Extensive travel may be required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required.
• Fiery Professional & Expert Certification.
• Certified Color Management Professional Master; responsible for providing post-sales 24/7 after hours support and implementation services.
• Actively assist customers with application on-boarding activities to increase print volumes.
• In accordance with applicable law, we are providing the anticipated base salary for this role: $69,300 - $103,770.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to itsKyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting.

Workstyle Description

Hybrid - This position is full time and offers a hybrid work schedule requiring you to be in the office three days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Posting Tags

#PM19 #LI-FL1 Bachelor's degree in a relevant field or equivalent experience required, plus 0 to 2 years of related experience.- Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments.- Extensive travel may be required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required.Fiery Professional & Expert Certification. Certified Color Management Professional Master; responsible for providing post-sales 24/7 after hours support and implementation services. Actively assist customers with application on-boarding activities to increase print volumes.In accordance with applicable law, we are providing the anticipated base salary for this role: $69,300 - $103,770.