Production Print Solutions Analyst

Canon U.S.A., Inc.; Olathe (KS); Remote; USD 76,000 - 114,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire

Volunteer opportunities

Canon welcome kit

Job summary

Canon U.S.A., Inc. is seeking an experienced technical advisor to support the sale of networked printing devices and related software. You will assist in presentations, customer trainings, and delivery of professional services while traveling up to 70%.

The role involves collaborating on RFPs, providing installation and integration direction for advanced Color Solutions, and supporting post-sales 24/7 services. A BS or equivalent and 3–5 years of related experience are required.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
• Experience in printing pre-sales/post-sales support in Large Format, office and production environments.
• Proficiency with Adobe Creative Suite and color composition tools; ability to handle Postscript/PDF files.
• Travel up to 70% with overnight stays; valid driver’s license and insurance.
• Color management proficiency and understanding of Windows, UNIX and Macintosh environments.

Responsibilities

• Provide advanced technical advice in support of securing sales of networked printing devices and related software/servers and services.
• Support sales presentations, customer trainings, and delivery of professional services.
• Collaborate on RFP responses and provide project management support for large, complex solutions.
• Assist in installation and integration of products and applications and generate professional services revenue.

Skills

Pre-sales support

Color management

Windows

UNIX

macOS

PostScript/PDF tools

Education

Bachelor's degree or equivalent experience

Tools

Adobe Creative Suite

QuarkXPress

Acrobat Distiller

AFP

VIPP

PPML

LCDS/Metacode

Job description

About the Role

Responsible for providing advanced technical advice, counsel and expertise in direct support of securing sales of networked printing devices as well as associated software/servers and professional and consulting services. Provide technical support in sales presentations, customer trainings, and the delivery of professional services.

Your Impact

• Works with the sales team with the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participate in sales calls.
• Participates in on-site visits to customers for meetings, surveys and inspections.
• Meets with customer IT staff as technical advisor.
• Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation.
• Collaborates on the installation and integration of products and product applications.
• Responsible for generating professional services revenue streams independent of equipment and software sales, conducting customer training classes, and providing installation and integration direction of advanced Color Solutions.

About You: The Skills & Expertise You Bring

Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.

• Relevant business experience relating to printing pre-sales/post- sales support in Large Format, office and production environments.
• Understand and be comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF).
• Able to use and operate Postscript/PDF file handling tools- Acrobat Pro Distiller, etc.
• Extensive travel is required, up to 70% with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required.
• Certified Color Management Professional Master; Additional Datastream knowledge – AFP, VIPP, PPML and LCDS/Metacode a plus.
• Understanding of complex systems solutions, integration and networking in Windows, UNIX & Macintosh environments.
• Responsible for providing post-sales 24/7 after hours support and implementation services.

We are providing the anticipated base salary range for this role: $76,150-$114,040 annually. This role is eligible for incentive compensation under the terms of an applicable plan and/or policy. This role is also eligible for a transportation allowance.

Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years.

Who We Are

Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer

You’ll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks!

• Employee referral bonus
• Employee discounts
• “Dress for Your Day” attire program (casual is welcome, based on your job function)
• Volunteer opportunities to give back to our local community
• Swag! A Canon welcome kit and official merch you can’t get anywhere else
• Based on weekly patent counts issued by United States Patent and Trademark Office.
• All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
• A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

Workstyle Description

Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs.