Production Print Analyst

Sharp Electronics Corporation USA; Downers Grove (IL); On-site; USD 104,600 - 130,000; Full time

Benefits offered by this job

Healthcare plans

401k retirement plan with match

Employee Assistance Program

Wellness program

Training and mentorship

Voluntary insurance benefits

Job summary

Sharp Electronics Corporation USA in Downers Grove, IL seeks a Production Print Analyst to advise sales teams and customers on enterprise production hardware solutions and professional services, while overseeing operations at the Executive Experience Center.

Requires a Bachelor's degree with 5+ years in production printing, strong color management knowledge, and EFI certification; travel up to 80% and willingness to train customers and support complex proposals.

Qualifications

• Bachelor's degree or equivalent experience with 5+ years in production printing.
• Experience in pre-sales/post-sales support in production environments.
• Proficiency with Adobe Creative Suite, QuarkXPress, and color management tools; familiar with color profiling and data formats (JPEG, TIFF, EPS, PDF).
• Willingness to travel up to 80% with valid driver’s license and auto insurance.
• Knowledge of Windows, UNIX, and Macintosh environments; EFI certification and color management expertise.

Responsibilities

• Collaborates with sales on evaluating prospective customers and strategy; participates in sales calls.
• Participates in on-site visits for meetings, surveys, and inspections.
• Meets with customer IT staff as technical advisor.
• Supports RFP responses and project management for complex solutions.
• Trains customers on products via Professional Services and provides installation direction.
• Interfaces with sales during the sales cycle of software workflow solutions.
• Troubleshoots machine issues and coordinates with teams to resolve challenges.
• Maintains a clean and safe work environment; ensures equipment is maintained.
• Manages paper inventories and orders supplies as needed.

Education

Bachelor's degree or equivalent experience with 5+ years in production printing

Tools

Adobe Creative Suite

QuarkXPress

Windows

UNIX

macOS

Job description

Overview

The Production Print Analyst is responsible for providing expert technical advice, consulting to sales teams and customers in design and implementation of complex and enterprise Production Hardware, solutions, and professional services. Provide technical support in sales presentations, customer training, and the delivery of professional services as well as produce customer samples. In addition, the Production Print Analyst will oversee and manage operations of the Production Print Equipment at the Executive Experience Center in Downers Grove, IL.

Responsibilities

• Collaborates with the sales team on the evaluation of prospective customers, account strategy, and possible enterprise printing applications solutions; and then participates in sales calls.
• Participates in on-site visits to customers for meetings, surveys and inspections.
• Meets with customer IT staff as technical advisor.
• Collaborates on RFP responses and provides on-going project management support on large, complex, diverse and challenging solution architecting and implementation.
• Responsible for conducting customer training classes and providing installation and integration direction of advanced Color Solutions. In addition, will participate in the preparation of large, high value sales proposals; ensuring configurations are complete and accurate.
• Interfaces with the sales team as a technical advisor during sales cycle of software workflow solutions through professional services.
• Trains customers on all products, using Professional Services, not covered by Product Training.
• Troubleshoot machine issues, perform routine maintenance, and coordinate with other departments to resolve any challenges.
• Maintain a clean, organized, and safe work environment, ensuring that all equipment is properly maintained and functioning optimally.
• Manage paper inventories to ensure stock levels meet operational needs and order supplies as necessary

Position Requirements

• Bachelor's degree in a relevant field or equivalent experience required, plus 5 years of related experience.
• Relevant business experience relating to printing pre-sales/post- sales support in production environments.
• Understands and is comfortable in using the Adobe Creative Suite product, Quark Xpress and/or other standard Color composition and management tools and respective file formats (JPEG, TIFF. EPS, PDF).
• Extensive travel may be required, up to 80% travel with overnight stays (valid drivers' license and acceptable driving record necessary). Certain minimum auto insurance coverages are required. Enterprise Specific: In depth knowledge of network topologies and design which includes basic implementations skill of Production Solutions Portfolio
• Production Specific: Color management professional and EFI certification and an in depth understanding of color profiling systems, screening sets, color calibration, ICC profiles as well as an understanding of black and white production printing and the associated data streams and data conversion software products.
• An understanding of complex systems solutions, integration and networking in Windows, UNIX, and Macintosh environments

About Sharp Imaging And Information Company Of America (SIICA)

Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation, the U.S. subsidiary of Japan's Sharp Corporation, a global technology company which has been named to Fortune magazine's World's Most Admired Company List. Sharp strives to help businesses achieve Simply Smarter work by helping companies manage workflow efficiently, create immersive and engaging environments, and increase productivity. SIICA offers a full suite of secure printer and copier solutions, professional and commercial visual displays and projectors, software management and productivity software and markets durable Dynabook laptops. As a total solutions provider, Sharp has a reputation for innovation, quality, reliability, and industry-leading customer support expertise.

Employee Perks

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.

The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Compensation Statement

$104,600 - $130,000 USD

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran. As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel. All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.