Production Operations Supervisor

Radwell International; Hopkinsville (KY); On-site; USD 35,000 - 48,000; Full time

Job summary

Radwell International is seeking a Medical Assistant to provide patient care in an office setting under supervision. You will assist with scheduling, medical record maintenance, and coordinating provider orders to ensure smooth patient encounters.

The role requires strong communication, organization, and the ability to work with clinical staff and patients, while maintaining regulatory compliance and professional patient care standards.

Qualifications

• Minimum Education: Graduate of a medical assistant program.
• Required License/ Certification/Registration: Basic Life Support Certification
• Registered with American Medical Technologist or Certified with American Association of Medical Assistants Preferred

Responsibilities

• Provide patient care under supervision of a medical provider.
• Communicate with medical providers and staff about patient's clinical condition.
• Welcoming patients and visitors; answer inquiries and refer within scope of practice.
• Maintain and update medical records; perform appointment scheduling and forms completion.
• Process and coordinate medical orders and prepare supplies for encounters.

Skills

Patient care

Communication

Multi-tasking

Time management

Attention to detail

Organization

Professionalism

Education

Medical assistant program

Job description

Provides patient care in an office setting under the supervision of the medical provider. Meets the communication needs of the patient / family and medical provider. Maintains and follows regulatory requirement and policies and procedures. Communicates with medical providers and staff about patient's clinical condition.

Required Skills

**** Customer Services:

• Welcoming patients and visitors.
• Answering and referring inquiries within scope of practice.
• Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
• Maintains communication between medical staff, administrative staff, and/or patient/families.

Clinical Services:

• Maintains and updates medical records.
• Appointment Scheduling.
• Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.
• Scans and uploads patient clinical documents into medical chart.
• Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.
• Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.
• As directed by medical provider and within scope of practice, provide patient education.

Environmental Services:

• Ensures all equipment in exams and surgical rooms are clean and properly set up.
• Contributes to the overall cleanliness and appearance of personal work space and department.
• Monitors clinical supply levels in exam rooms and stock room and requests when needed.
• Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.

Required Experience

Minimum Education: Graduate of a medical assistant program

Work Experience: Previous experience in medical practice is preferred

Required License/ Certification/Registration: Basic Life Support Certification

Registered with American Medical Technologist or Certified with American Association of Medical Assistants Preferred

Skills:

• Communication Excellence
• Knowledge and ability to work in accordance with accepted clinical standards
• Ability to work tactfully and effectively with patients, family members, other employees and physicians.
• Administering medications to include injections
• Collecting lab samples
• Wound care
• Word Processing / Computer
• Strong customer service
• Multi-tasking
• Time Management
• Organization
• Attention to Detail
• Professionalism / Positive Attitude
• Quality Focus
• Adaptability

Qualifications:

**** Customer Services:

• Welcoming patients and visitors.
• Answering and referring inquiries within scope of practice.
• Telephone: Answers telephone, processes call, and document appropriately within medical records. Returns all messages in a timely manner.
• Maintains communication between medical staff, administrative staff, and/or patient/families.

Clinical Services:

• Maintains and updates medical records.
• Appointment Scheduling.
• Facilitates medical requests, to include but not limited to, refill requests, work / school notes, and form completion.
• Scans and uploads patient clinical documents into medical chart.
• Process and coordinates all medical provider orders to include but not limited to, diagnostic, referral, pharmaceutical and surgical services.
• Reviews daily provider schedule and ensure all supplies and medical records are ready for patient and provider encounters.
• As directed by medical provider and within scope of practice, provide patient education.

Environmental Services:

• Ensures all equipment in exams and surgical rooms are clean and properly set up.
• Contributes to the overall cleanliness and appearance of personal work space and department.
• Monitors clinical supply levels in exam rooms and stock room and requests when needed.
• Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.