Production Operations (ProdOps) Engineer

Client Server Technology Solutions LLC; Las Vegas (NV); On-site; USD 110,000 - 170,000; Full time

Job summary

Client Server Technology Solutions LLC is seeking a Production Operations Engineer to own the reliability of mission-critical platforms. The role focuses on GitLab CI/CD, Kubernetes, PostgreSQL, and Dynatrace, with on-call responsibilities to quickly detect and resolve incidents.

You will design and automate pipelines, deploy containerized apps on Kubernetes, manage database deployments and monitoring, and create runbooks to improve uptime and performance across environments.

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• 5+ years of experience in Production Support, DevOps, SRE, or Platform Engineering roles.
• Experience with Linux administration and shell scripting.
• Familiarity with cloud platforms such as Azure, AWS, or Google Cloud Platform.
• Experience with Infrastructure as Code (Terraform preferred).
• Understanding of microservices architecture and containerization technologies.

Responsibilities

• Provide operational support for production and non-production environments.
• Participate in a 24x7 on-call rotation and respond to critical production incidents.
• Monitor system health, application performance, and infrastructure availability.
• Perform root cause analysis (RCA) and implement preventive measures.
• Troubleshoot complex applications, databases, infrastructure, and deployment issues.
• Design, maintain, and optimize GitLab CI/CD pipelines.
• Automate application deployment, testing, and release processes.
• Deploy, configure, and manage containerized applications on Kubernetes.
• Manage scaling, availability, and performance optimization of Kubernetes workloads.
• Plan and execute database deployment activities across environments.
• Support and maintain PostgreSQL databases.
• Configure and maintain monitoring dashboards using Dynatrace.
• Develop automation scripts and operational tooling.
• Create and maintain operational runbooks and standard operating procedures.

Skills

GitLab CI/CD

Kubernetes

Database Deployments

Dynatrace

Education

Bachelor's degree in computer science, Information Technology, or related field

Tools

Terraform

Job description

Introduction

Production Operations (ProdOps) Engineer to manage and support mission-critical production platforms. The ideal candidate will have strong expertise in GitLab CI/CD, Kubernetes, PostgreSQL, Database Deployments, Application Troubleshooting, Dynatrace Monitoring, and On-Call Production Support. This role requires a proactive individual who can ensure platform stability, automate operational processes, improve deployment efficiency, and rapidly resolve production incidents.

Introduction

Production Operations (ProdOps) Engineer to manage and support mission-critical production platforms. The ideal candidate will have strong expertise in GitLab CI/CD, Kubernetes, PostgreSQL, Database Deployments, Application Troubleshooting, Dynatrace Monitoring, and On-Call Production Support. This role requires a proactive individual who can ensure platform stability, automate operational processes, improve deployment efficiency, and rapidly resolve production incidents.

Responsibilities

• Provide operational support for production and non-production environments.
• Participate in a 24x7 on-call rotation and respond to critical production incidents.
• Monitor system health, application performance, and infrastructure availability.
• Perform root cause analysis (RCA) and implement preventive measures.
• Troubleshoot complex applications, databases, infrastructure, and deployment issues.
• Design, maintain, and optimize GitLab CI/CD pipelines.
• Automate application deployment, testing, and release processes.
• Deploy, configure, and manage containerized applications on Kubernetes.
• Manage scaling, availability, and performance optimization of Kubernetes workloads.
• Plan and execute database deployment activities across environments.
• Support and maintain PostgreSQL databases.
• Configure and maintain monitoring dashboards using Dynatrace.
• Develop automation scripts and operational tooling.
• Create and maintain operational runbooks and standard operating procedures.

Technical Skills

• GitLab CI/CD
• Kubernetes
• Database Deployments
• Dynatrace

Preferred Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• 5+ years of experience in Production Support, DevOps, SRE, or Platform Engineering roles.
• Experience with Linux administration and shell scripting.
• Familiarity with cloud platforms such as Azure, AWS, or Google Cloud Platform.
• Experience with Infrastructure as Code (Terraform preferred).
• Understanding of microservices architecture and containerization technologies.

Success Metrics

• Production availability and up time.
• Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).
• Deployment success rate.
• Reduction in recurring incidents.
• Platform reliability and performance improvements.
• Operational automation and efficiency gains.

Keywords

GitLab CI/CD, Kubernetes, PostgreSQL, Database Deployments, Dynatrace, Production Support, Incident Management, Troubleshooting, On-Call Support, DevOps, SRE, Platform Engineering, Monitoring, Release Management, Automation.