PRODUCTION OPERATIONS & MAINTENANCE ENGINEER

Constellation West; Northern (KY); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Constellation West is seeking a Production Operations & Maintenance Engineer to support IRS enterprise applications in a remote, full-time capacity. You will monitor services, troubleshoot incidents, and coordinate releases to ensure reliability and performance across the platform.

The role requires strong experience in production operations, incident response, and documentation, with preference for OpenShift, AppDynamics, and ELK, plus the ability to work with government IT environments and

Qualifications

• 7+ years supporting enterprise applications.
• Production Operations & Maintenance.
• Application troubleshooting.
• Vulnerability remediation.
• Performance monitoring.
• Release implementation.
• Operational documentation.
• ServiceNow or similar ticketing tools.

Responsibilities

• Provide production operations and application sustainment for IRS enterprise applications.
• Support releases and change management activities.
• Troubleshoot issues and respond to incidents.
• Maintain and update operational documentation.
• Coordinate with IRS teams for knowledge transfer.

Skills

Enterprise applications

Production Operations & Maintenance

Application troubleshooting

Vulnerability remediation

Performance monitoring

Release implementation

Operational documentation

ServiceNow or similar ticketing tools

Education

Bachelor's degree or equivalent experience

Tools

OpenShift

AppDynamics

ELK

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PRODUCTION OPERATIONS & MAINTENANCE ENGINEER

Full Time Remote, US

30+ days ago Requisition ID: 5250006

Job Overview:

Customer: Internal Revenue Services (IRS)

Location: Remote, with occasional onsite support for meetings, deployments, production activities, or knowledge transfer as required.

Clearance: No clearance required.

Position Summary

Provide production operations, application sustainment, release support, troubleshooting, and incident response for enterprise applications supporting IRS Common API Services.

Required Experience

• 7+ years supporting enterprise applications
• Production Operations & Maintenance
• Application troubleshooting
• Vulnerability remediation
• Performance monitoring
• Release implementation
• Operational documentation
• ServiceNow or similar ticketing tools

Preferred Experience

• Monitoring tools such as AppDynamics or ELK
• OpenShift

Education

Bachelor's degree or equivalent experience.

Clearance

No clearance required.

Security Requirements:

• No active Secret or Top Secret security clearance is required.
• Candidates must be eligible to obtain IRS Staff-Like Access following contract award.
• Personnel requiring access to IRS facilities, systems, or Sensitive But Unclassified (SBU) information must successfully complete the IRS personnel security process before beginning work. This includes:
  • IRS suitability determination
  • FBI fingerprinting
  • Background investigation (SF-85/SF-85P, as applicable)
  • Tax compliance verification
  • U.S. citizenship or lawful permanent residency verification
  • Execution of required Non-Disclosure Agreements (NDAs) and IRS security forms

Notes:

• Strong preference for candidates with IRS or Federal Government IT modernization experience.
• Experience with enterprise Java development, APIs, middleware, OpenShift, and microservices will be highly competitive.

We are an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Constellation West will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

About The Organization:

Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions and non-IT subject matter expertise worldwide. Established in 1997, Constellation West is an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill nationwide with multiple agencies such as the Department of Veteran Affairs, the Department of Defense, civilian agencies, and the national intelligence community. Many positions supporting the U.S. federal government require our employees to be granted security clearances.

Constellation West provides fully integrated solutions spanning all aspects of system/network engineering, system/network administration, data management, information assurance, quality assurance, full lifecycle support, software development, and geospatial information services. Constellation West looks for the right people ready to step up and be part of a dynamic team.

Benefits include but are not limited to:

Constellation West is proud to be an EEO/AA employer M/F/D/V